Consumer Product Safety Commission PRODUCT SAFETY INVESTIGATOR in Boston, Massachusetts
Summary The Division of FieldOperations is responsible for carrying out investigative, compliance, consumer information and public affairs activities. We encourage voluntary industry compliance with the laws and regulations administered by the Commission, identify product related incidents, investigate selected injuries or deaths associated with consumer products, and implement wide-ranging public information and education programs designed to reduce consumer product injuries. Responsibilities The Division is primarily comprised of Product Safety Investigators and support staff that are required to work remotelyfull-time from home at duty locations across the country. Our goal as an agency is to assure consumer products distributed to the public are safe. Investigators serve as the Commissions front-line to the public and have a crucial role in protecting America’s families from unsafe consumer products. Product Safety Investigators are responsible for: Conducting inspections of manufacturers, distributors, wholesalers, and retailers who produce, assemble, distribute and sell consumer products. Traveling to on-site locations such as production plants, company offices, distribution facilities, etc. Examining production methods, product specifications, manufacturer's testing and quality control procedures, product certification and labeling. Identifying & evaluating products for potential, substantial, and imminent hazards. Collecting and processing product samples. Determining compliance with the organization's regulations, laws, and product standards. Conducting investigations by interviewing consumers, fire and police officials, as well as other knowledgeable officials and witnesses on product related injuries and deaths. Conducting interviews of responsible management personnel. Obtaining affidavits and documents & preparing concise, factual reports. Conducting media interviews and responding to inquiries from the local media. Conducting information and education campaigns that promote consumer safety. Maintaining contact with local government offices, coroners, and medical examiners. Equally as important as the responsibilities outlined above, are values such as honesty, loyalty, patience, integrity and the ability to support and respect your management, peers and subordinates. Requirements Conditions of Employment Must be a U.S. Citizen Must be a U.S. Citizen. The selectee will be required to residewithin 40 miles of Boston, MA. The selectee must reside in Massachusetts.The remote work residence must have high-speed internet access. This is a Public Trust Position. Employment in this position requires a background investigation. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed or undisclosed background issues, the tentative employment offer may be withdrawn.If you are a male born after December 31, 1959 you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. Please see http://www.sss.gov for more information. This position requires that the incumbentworks remotely full-timefrom their residence. Remote work is a condition of employment.Selectees will be required to complete a "Declaration of Federal Employment" (OF-306) prior to appointment and the appropriate background investigation forms to determine suitability for Federal employment. False statements or responses on these forms can jeopardize your employment opportunity and subject you to disciplinary action, including removal from Federal service. The selectee will be required to complete a Personal Identity Verification (PIV) process that requires two forms of identification from the I-9 Form. We will compare information provided on the I-9 Form to records available from the U.S. Department of Homeland Security. The system confirms employee’s identity and eligibility to work in the United States. Learn more about E-Verify, including your rights and responsibilities. Upon appointment, the selectee will be required to complete a Confidential Financial Disclosure Report, OGE-450 annually. The selectee must possess a valid State driver's license in order to maintain eligibility to operate a motor vehicle. Use of a privately owned motor vehicle may be required. Moderate physical exertion is required such as lifting and carrying (15-50 lbs) as well as intermittent strenuous activity.Frequent local travel including occasional overnight travel and driving long distances is required, inside and outside the geographic area of responsibility. Selectee must be able to interview consumers who may have suffered a serious injury or the loss of a relative. Qualifications Candidates must possess the Selective Placement Factor (SPF) to receive consideration for this position. The SPF required for this position is: All Grades:Applicants must have experience and/or education in conducting formal or official inspections and/or investigations of one or more of the following types: safety investigations, fire investigations, regulatory/civil/criminal investigations, background investigations, death investigations, or regulatory inspections. In addition to the SPF, applicants qualifying based on experience must have 52 weeks of specialized experience equivalent to at least the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the candidate with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Qualifying specialized experience must demonstrate the following: GS-9:Conduct investigations and/or inspections, interviews, gather data, and prepare concise, factual narrative reports in order to support and develop cases. GS-11:Conduct investigations and/or inspections, interviews, gather data, and prepare concise, factual narrative reports in order to independently support and develop cases, conduct oral presentations, and collect samples or evidence. Evidence of the above specialized experience must be supported by detailed documentation of duties performed in positions held. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.We will not makeassumptions regarding your experience or based on job titles alone.If your resume does not support your questionnaire answers, we will not allow credit for your response(s).Applicants must meet the qualifications for this position within thirty (30) days of the closing date of this announcement. Education GS-9: Master’s or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B or J.D., if related or 1 year of specialized experience equivalent to a GS-7.GS-11: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related or 1 year of specialized experience equivalent to a GS-9.If you are qualifying based on education, you MUST provide transcripts. Unofficial transcripts are acceptable.All educationclaimed by applicantswill be verified.Under the provision, superior academic achievement (SAA) must have been gained in a curriculum that is qualifying for the position to be filled. SAA is based on (1) class standing, (2) grade-point average, or (3) honor society membership. Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses. Applicants must have a grade-point average of: a. 3.0 or higher out of a possible 4.0 as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; OR b. 3.5 or higher out of a possible 4.0 based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum. These honor societies are listed by the Association of College Honor Societies. Additional Information You are applying under Delegated Examining and if selected under this authority, you will be required to serve a 1-year probationary period, even if you are a transfer from another federal agency. CPSC provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Specialist listed in this vacancy announcement.Payment of relocation expenses is NOT authorized. All the information you provide will be verified by a review of the work experience and/or education as shown on your application, by checking reference and through other means, such as the interview process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for not hiring and for termination. Additional selections may be made through this vacancy announcement.