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EFI Professional Services Consultant in Boston, Massachusetts

Professional Services Consultant

Location USA - Telecommuter

Tracking # 7374

# of Openings 1

Apply Now (https://phe.tbe.taleo.net/phe03/ats/careers/v2/applyRequisition?org=EFI&cws=43&rid=7374)

eProductivity Software is a leading global provider of industry specific business and production software technology for the packaging and print industries. The company is headquartered in Pittsburgh, Pennsylvania with offices and teams worldwide. eProductivity Software’s integrated and automated offerings and point solutions are designed to enable revenue growth and drive operating and production efficiencies. With over thirty-years dedicated to delivering best-in-class technology to the packaging and printing industries, it is the company's deep held philosophy that eProductivity Software succeeds when its customers thrive. For more information, please visit www.eProductivitySoftware.com

eProductivity Software is looking for a Professional Services Consultant to join our Midmarket Print Suite team. The successful candidate can be located anywhere in North America near an airport.

The Professional Services Consultant will be responsible for providing professional services to new and existing eProductivity Software customers within the Midmarket. Services can include requirements gathering, analysis, solution configuration, training, consulting, and project management. Services are provided both at client site and via phone, email and Internet. This position is a telecommute role and could be located anywhere within the US.

Principal Duties and Responsibilities

  • Deliver professional services around the setup and use of eProductivity Software's Midmarket Print Suite (Pace and related components)

  • Provide end-user training to office and plant personnel

  • Ensure client issues are identified quickly, forwarded to the proper resources and resolved in a timely manner to ensure key project milestones are met

  • Work with eProductivity Software clients to analyze and interpret business requirements, provide customized solutions within the core product while offering industry best practices.

  • Organize and schedule client customization deliverables as required by eProductivity Software client Professional Services projects.

  • Provide ERP and industry specific knowledge transfer utilizing eProductivity Software consulting methodology and documentation.

  • Assist teammates with issues to ensure project objectives are being met.

  • Be an Ambassador ofeProductivity Software

Job Requirements

  • Prior experience with eProductivity Software Pace

  • Printing Industry Experience

  • Excellent organizational, communication, written and problem solving skills

  • Excellent Presentation skills

  • Experience with computer operating systems

  • Experience with relational databases

  • Must be able to manage multiple priorities and obligations

  • Bachelor’s degree in Graphic Communications (Printing), Computer Science/Engineering, or equivalent experience

  • Travel expectation is up to 75 percent

  • Four or more years experience providing professional services within the printing industry

Benefits & Perks

  • 401 (k) savings plan

  • Growth Development: Tuition reimbursement

  • Group life & AD&D, Short & Long Term, EAP

  • Paid Holidays and Unlimited PTO Plan

  • Medical, Dental & Vision benefit plan options

Equal Opportunity & Disability Accessibility Statement

eProductivity Software is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination. EEO is the Law: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

eProductivity Software is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 650-357-2777 or via email attalentacquisition.mailbox@efi.com . eProductivity Software will make determinations on such requests for accommodation or assistance on a case-by-case basis.

Pay Transparency Nondiscrimination Provision

eProductivity Software will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

Equal Opportunity & Disability Accessibility Statement

EFI is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination. EEO is the Law: http://www.eeoc.gov/employers/upload/posterscreenreader_optimized.pdf

EFI is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 650-357-2777 or via email attalentacquisition.mailbox@efi.com. EFI will make determinations on such requests for accommodation or assistance on a case-by-case basis.

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