WTW Project Manager 1 in Boston, Massachusetts
Manage the client interactions, communications, and expectations and build a trusted relationship based on core benefits knowledge and ability to consult on basic issues/solutions.
Prepare for quarterly business review meetings with a consultative approach, including data to support trends and suggested process changes. Partner with all lines of business to present as one WTW to the client.
Ability to manage project plans and budgets, which accurately reflect the project’s scope, deliverables, and timeline
Manage project financial status including planned/current status. Understand and document the drivers of write-offs & effectively communicate current deviations from the budget projections.
Work with finance, FMT, and other business leaders to achieve an on-time Invoice objective across all Benefits Outsourcing clients.
Manage quality of ongoing service delivery and client dashboard measures to proactively manage client-level impact.
Provide clients with high quality service and adhere to established PM standards.
Follow standards for change order documentation, sign-off and storage.
Follow standards for UAT documentation and management.
1-3 years’ experience in projects involving the application of technology to solve human resource needs such as: administration, HR self service (IVR, web, etc.), HR systems integration, HR shared services or HRIS/payroll
Bachelor's Degree preferred or equivalent work experience
Strong interpersonal and client management skills
Excellent written and verbal communication skills
Strong analytical, integrative and problem-solving skills
Strong organizational abilities and flexibility to work in a performance driven environment
Sense of accountability, owning one’s work and taking pride in it; commitment to quality and continuous improvement
Flexibility and ability to adapt to changes and work with others to coordinate client priorities
Desire to learn, accept new challenges, and have fun
Compensation and Benefits
Base salary range and benefits information for this position are being included in accordance with
requirements of various state/local pay transparency legislation. Please note that base salaries may vary for
different individuals in the same role based on several factors, including but not limited to location of the role,
individual competencies, education/professional certifications, qualifications/experience, performance in the
role and potential for revenue generation (Producer roles only).
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific
The base salary compensation range being offered for this role is $70,000 - $80,000.
This role is also eligible for an annual short-term incentive bonus.
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings
Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group
Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing
Program and Work/Life Resources (including Employee Assistance Program)
Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state /local paid leave where required),
Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty,
Military Leave, and Parental and Adoption Leave)
Retirement Benefits: Contributory pension plan and Savings Plan (401k). Certain senior level roles may
also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
Equal Opportunity Employer/Vet/Disability
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