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NTT America Solutions, Inc. Project Manager in Boston, Massachusetts

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The Project Manager is responsible for working with business stakeholders and the appointed delivery teams to establish and manage project initiatives to ensure that they all deliver the required outcome to meet the organization’s business goals and objectives. This includes managing and coordinating the delivery of work executed by teams, similar to the Scrum Master role in the Scaled Agile Framework (SAFe).

Working at NTT

Project Manager

Global IP Network – NTT Ltd.

Metro Area: Any major metro area

Department: Global IP Network

Experience: 3-6 years

Job Type: Fulltime

Compensation: DOE

Education: B.A./B.S., advanced degree preferred

The Global IP Network division of NTT Ltd. provides the highest caliber of customer service and dedication to satisfying our customers. Our proactive support, responsiveness, and attention to details have won our customers' confidence. It is our mission to provide exemplary customer service and to offer the highest industry standards when providing that service. We look to our employees, our most important asset, to help us build the foundation of service and reliability for which we are best known.

Position Summary (describes the general purpose of the position):

The Project Manager is responsible for working with business stakeholders and the appointed delivery teams to establish and manage project initiatives to ensure that they all deliver the required outcome to meet the organization’s business goals and objectives. This includes managing and coordinating the delivery of work executed by teams, similar to the Scrum Master role in the Scaled Agile Framework (SAFe).

Essential Functions/Duties:

To be successful in this job, the individual must be able to perform each essential function with a high degree of success. The requirements listed are representative of the knowledge, skill, and/or ability required. Duties are not listed in order of priority, but are expected to be done in a timely fashion unless otherwise instructed. NTT Ltd. will provide reasonable accommodations to employees with physical/mental limitations to enable these individuals to perform the essential functions of their jobs.

  • Define project initiative scope, goals and deliverables and associated project success criteria that support business goals in collaboration with business stakeholders

  • Collaborate with business stakeholders, cross-functional teams and assigned development teams to plan and develop scope, deliverables, required resources, work plan, budget and schedules for new project initiatives

  • Effectively communicate strategic guidance and project expectations to department heads, product managers, product owners, team members and stakeholders in a timely and clear fashion

  • Develop new project initiatives to support the strategic direction of the organization

  • Direct and manage end to end project delivery including acting as a scrum master in accordance with the Scaled Agile Framework​

  • Clearly identify stakeholders and keep them updated and engaged on an ongoing basis

  • Set and continually manage project expectations with department leads, team members, other scrum masters, product managers and other stakeholders

  • Plan and schedule project timelines and milestones, including full-scale project plans, using appropriate tools

  • Delegate tasks and responsibilities to appropriate team members

  • Track project milestones and deliverables

  • Responsible for ensuring that all assets and resources are identified to successfully meet project expectations / requirements

  • Develop and maintain all project deliverables including project charters, budgets, project plans, risk / issues logs, project dashboards / management reports and change orders etc.

  • Assure that projects are delivered according to schedule and within budget

  • Identify and resolve issues and conflicts within the team

  • Identify and manage project dependencies

  • Collaboratively identify and synchronize project interdependencies across multiple teams

  • Drive continuous improvement of best practices and tools for project execution and management

Qualifications (Knowledge/Skills/Abilities) Core Competencies:

  • Excellent communication skills, both verbal and written

  • Must be able to efficiently communicate to senior management both within and outside the company

  • Ability to work efficiently across all GIN Departments

  • Skill in budget preparation and fiscal management

  • Good understanding of agile delivery methodologies

  • Outstanding leadership, facilitation, and organizational skills

  • Self-motivated and capable of managing multiple priorities and tasks as delegated

  • Ability to drive multiple teams to deliver under tight timescales with finite resources

  • Ability to deal with multiple projects and deadlines

  • Strong analytical and problem-solving skills with a high attention to detail

  • SAFe Scrum Master certification

  • PMP certification

  • Ability to develop strong working relationships, both internally and externally

  • Ability to multi-task in a fast-paced environment and accept accountability for results

  • Strong Computer skills, including MS Suite: Word, Excel, PowerPoint, SharePoint and Outlook

  • Ability to travel domestically and internationally, when necessary

  • Flexibility to work outside of standard 9am-6pm US time zone hours, when necessary

Education and Experience:

The requirements listed are representative of the knowledge, skills, and/or abilities required in this position. Preferred level of education and experience necessary to successfully perform the principal responsibilities of this position are:

  • Knowledge of key global IP companies and their respective strengths and weaknesses

  • Preference for 3-6 years of high tech operations and/or go-to-market experience preferably with a business focused on providing services to large scale global network customers

  • Ability to interface with all levels of employees, clients and vendors

  • Ability to work with deadlines, and under pressure in a fast-paced environment

  • Demonstrated ability to be flexible, outgoing and positive, and to exercise independent judgment when making decisions

Working Conditions:

Working conditions are normal for a general office environment. Work requires extensive time using a computer and possibly other office equipment.

What will make you a good fit for the role?

Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?

Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future.

We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future.

You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!

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