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American Express Project/Data Analyst in Boston, Massachusetts


You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

As a part of the Colleague Experience Group we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

The HR Global Regulatory Learning team within Global Talent Management at American Express is focused on providing exemplary enterprise learning design, delivery, and oversight support for Global Regulatory/Compliance learning programs. The Project Analyst position will be responsible for program project management and turning data into information, information into insight and insight into business decisions. Working closely with the business to develop a sustainable enterprise reporting strategy in which we deliver to global key stakeholders, including but not limited to: Compliance, Audit, Risk, and external bank regulators, such as the Office of Comptroller (OCC) and the Federal Reserve Bank (FRB).

The position will require candidate to successfully manage and interpret large amounts of complex data analytics to translate into monthly program dashboards, analyze and review trends for program enhancements, and support internal and external audits/exams. He or she must be a self-starter and function exceptionally as an individual contributor and in a team virtual environment, take accountability for their work, and successfully adapt to an ever changing environment. This position will report to the Regulatory Partner and Reporting Manager. Responsibilities include, but not limited to:

  • Acquire data from primary or secondary data sources to build and maintain monthly program dashboards and maintain databases/data systems

  • Build and maintain program reporting dashboards within Learning Management System

  • Interpret data, analyze results using statistical techniques and provide ongoing reports

  • Provide data analytics to support global regulatory audits/exams

  • Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality

  • Identify, analyze, and interpret trends or patterns in complex data sets

  • Filter and “clean” data by reviewing reports and performance indicators to locate and correct code problems

  • Work with management to prioritize business and information needs

  • Locate and define new process improvement opportunities

  • Support overall program project management initiatives


  • Experience with processes and capabilities associated with data analytics and successfully interpreting large amounts of data

  • Strong Project management experience in delivering multiple complex projects

  • Strong oral and written communication skills

  • Strong organizational skills

  • Attention to detail

Preferred Additional:

  • Minimum of 1 year experience with smart data analytics tools, preferably Tableau and/or Oracle

  • Minimum of 1 year experience with a Learning Management System (LMS), preferably Cornerstone

  • Well versed with Microsoft Outlook, Office, particularly advanced Excel and Access experience

  • Contributes effectively to team projects and continuous improvement initiatives

  • Work well on virtual team environment

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Job: Project

Primary Location: United States

Schedule Full-time

Req ID: 21029583