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ICON Clinical Research QC Lab Support- Boston/Cambridge, MA in Boston, Massachusetts

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

What you will be doing:

  • The QC Laboratory Support position aids the daily activities of the GMP QC laboratories at the cell therapies manufacturing facility (CTMF)

  • The QC Laboratory Support serves as a key resource for QC management, providing flexible cross-discipline support for Analytical equipment operation, cleaning, maintenance, and data management within the cell therapy manufacturing facility.

  • The QC Laboratory Support collaborates regularly with QC management to identify and address any workflow bottlenecks, inefficiencies, or opportunities for process improvement in the QC and/or EM labs.

  • Perform daily Analytical equipment operation, cleaning, maintenance, and data management.

  • Perform daily lab support operation activities (e.g. material inventory and replenishment, kitting, labelling, biohazardous waste removal and QC documentation) to ensure availability of samples, materials and documentation for QC Labs to meet operational testing standards.

  • Support sample shipment to external labs: labelling, documentation, submission forms, coordination with stakeholders.

  • Support incoming materials for QC laboratories, pick up, labelling, documentation, logbooks.

  • Perform and schedule Bi-weekly, monthly, quarterly cleaning of equipment in QC Lab.

  • Support QC documentation, from recording, writing, drafting, reviewing, printing, organizing and archiving as required.

You are:

  • Bachelor's Degree in relevant Life Sciences discipline or equivalent

  • Highly proficient in digital systems and affinity to understand software concept.

  • Must be proficient in English writing and communication

  • Must be proficient in use of digital systems

  • Must be able to follow laboratory instructions and techniques

  • Must be highly skilled in pipetting

  • Required to work with biohazardous and hazardous material

  • Must be very reliable and have the flexibility on occasions to work after hours, including weekends, as needed

  • Must be on-site full time, Cambridge, MA

  • GMP experience is a plus

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

  • Various annual leave entitlements

  • A range of health insurance offerings to suit you and your family’s needs

  • Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead

  • Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being

  • Life assurance

  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON:

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here ( .

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.