Job Information
The Home for Little Wanderers Receptionist (20 hours/week) in Boston, Massachusetts
Description
When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids.
For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community-based and residential programs serve thousands of at-risk youths from birth to age 26. Many of these children have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent loving relationships, and a secure path toward a better, brighter future.
To learn more about the incredible impact our employees have on the lives of children and families, click here: https://www.youtube.com/watch?v=DXedSArtYbg
Essential Functions
Managing the switchboard. Direct all incoming calls. Take detailed and accurate messages and forward calls appropriately. If need be, locate staff for calls in emergency or urgent situations.
Greet all visitors in a kind and professional manner. Direct vendors to appropriate service areas and direct others to appropriate areas such as conference rooms, restrooms, etc. Notify employees of the arrival of clients, packages, etc.
Maintain a clean, organized and inviting lobby
Distribute mail and faxes. Post and distribute mail daily and assign mailboxes.
Provide accurate filing of documents, both hard copy and electronic, as required
Provide accurate data entry, as required, including handle billing related activity
Update and distribute meeting schedules, as required
Provide word processing, spreadsheet and other computer and administrative support in the preparation of reports, documents and forms
Under the direction of the manager, compose memos from previously taken notes. Copy and distribute incident reports to outside collaterals
Orient and train site employees on the operation of the copier, fax machine, switchboard and general procedures
Call service technicians to tend to faulty office equipment
Order and maintain office supplies
May be required to carry a mobile device
Perform special project duties and/or other tasks as assigned
Education and Experience
High School Education or equivalent required
One year of administrative support experience preferred
Must be computer literate, including knowledge of Microsoft Office and Internet Explorer, with the ability to learn new software applications
Knowledge of switchboard operations preferred
Bi-lingual capability preferred
Valuing Diversity
We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.
What The Home Can Offer You
In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:
Generous time off including up to 20 days per year for new full-time employees, plus 11 holidays, 5 sick days, and 2 personal days
Health and Dental Insurance that is effective immediately upon hire
Extensive training to new staff
Tuition reimbursement of up to $2,400 per fiscal year
403(b) Retirement Plan with employer match
Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
And more!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)