Massachusetts Veterans Jobs

Description We are offering a contract-to-hire employment opportunity for an Intermediate Receptionist in Boston, Massachusetts. The role entails being the first point of contact for visitors in our industry, managing multi-line phone systems, and handling a variety of administrative tasks. It's a varied role, requiring strong organizational skills and excellent communication abilities.

Responsibilities:

• Serve as the first point of contact for visitors, providing exceptional customer service.

• Manage multi-line phone systems, ensuring calls are directed appropriately.

• Assist with event planning, collaborating with internal and external partners such as catering, security, and facilities teams.

• Perform data entry tasks, maintaining accurate customer records.

• Understand and manage event schedules within the EMS reservation system, including entering updates.

• Carry out administrative tasks such as invoice processing, scheduling maintenance calls with vendors, and registering guests.

• Order office supplies as needed, ensuring the workspace is well-stocked and organized.

• Familiarize with frequent users within the building and guests arriving at the center.

• Work flexibly, accommodating early mornings or late evenings as required.

• Understand meeting room capabilities and catering offerings, providing information to guests as necessary. Requirements • Demonstrated proficiency in customer service and communication, with a track record of effectively handling customer queries and concerns.

• Previous experience in a receptionist role, ideally between 3 to 6 years.

• Ability to perform data entry tasks with high accuracy and attention to detail.

• Experience in scheduling appointments, meetings, and managing calendars.

• Familiarity with receptionist duties including answering and forwarding calls, greeting visitors, and handling incoming and outgoing mail.

• Understanding of basic security protocols to ensure the safety of office premises.

• Experience in liaising with vendors for office supplies and maintenance services.

• Ability to handle reservation and catering arrangements for office meetings and events.

• Proficiency in invoice processing and managing financial records.

• Experience in operating multi-line phone systems and handling high volume calls.

• Familiarity with ordering office supplies and maintaining inventory.

• Basic knowledge of audio visual equipment for setting up and troubleshooting during meetings and presentations.

• Experience in collaborating with external partners for various office projects and events.

• Familiarity with Adobe Flex software for designing and developing enterprise applications.

• Exceptional organizational skills, with the ability to manage multiple tasks and deadlines simultaneously.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .