Boston University RESEARCH ADMINISTRATION BUSINESS ANALYST, Research Operations, Systems & Analytic in BOSTON, Massachusetts
The Business Analyst is responsible for the functional support and maintenance of the Kuali Research system, as well as other key Research Administration systems and acts as a liaison with the IS&T department. The Business Analyst performs business process analysis on new and existing workflows and functionality in order to enhance processes. Through effective functional writing, the Business Analyst translates business requirements into system changes, enhancements, and documented standard procedures. The Business Analyst serves as a client-side representative on research administration system projects, assists with user acceptance testing, and handles tier 1 and tier 2 system support. The Business Analyst also provides training to central office staff and the broader research community in support of system use.
A bachelor's degree in management information systems, business administration, or a related field or the equivalent combination of formal education and experience. At least three to five years experience in one or more aspects of sponsored program administration in a university or related environment preferred. System support experience preferred, as well as strong problem solving and communication skills. Reliable, thoughtful, and takes initiative. Broad experience with enterprise wide systems including SAP and Kuali Research preferred. Strong time management and multi-tasking skills are critical. Ability to learn and master complex systems and understand the interdependencies involved when updating and manipulating those systems. Strong understanding and experience with business process analysis. Experience with functional writing and the ability to translate business requirements into system changes, enhancements, and documented standard procedures. Ability to lead meetings and present to key stakeholders and executive leadership. Must work well in a team environment.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms and bend to lift items. This position requires the ability to occasionally lift office products, catering and supplies, up to 20 pounds.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.