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Tillingers Concierge, Inc. Resident Services (Patrol/Security) in Boston, Massachusetts


  • Sat-Sun, 8:00AM - 4:00PM; Mon-Wed, 4:00PM - 12:00AM (40 Hours)

Tillinger’s is actively seeking qualified candidates to work as Resident Services (Patrol/Security) staff in a luxury residential community in Boston. Providing warmth, grace, and attention to detail, our staff elevate the level of service and protection provided to residents, tenants, and visitors to this elite property.


  • Continuously patrol and monitor the property (including cameras) throughout the entire shift – maintaining comprehensive record of visual inspections, actions taken, and conversations/discussions with residents/tenants – immediately reporting and addressing unusual activity.

  • Ensure the safety, security, and well-being of all personnel, tenants, visitors, residents, and premises.

  • Monitor and manage access control ensuring that authorization is provided prior to granting entry and also ensuring that policies and procedures are followed at all times.

  • Address trespassers and violators of property guidelines ensuring the immediate removal of said parties or violators as they occur.

  • Check-in frequently with retail tenants to monitor safety guidelines and address safety concerns.

  • Perform daily tasks for building management and garage office, as needed.


  • Able to conduct careful inspections, monitor and report activity with fine detail and keen eye

  • Able to maintain accurate and comprehensive records

  • Excellent Written, Observational, Verbal, and Non-Verbal Communication and problem-solving skills

  • Confident with your ability to bring out your inner diplomat when needed to resolve situations calmly and with tact

  • Previous experience in security operations and patrol preferred.

  • Excellent time-management and prioritization skills

  • High school diploma or GED required. Enrollment in higher education program a plus

  • Able to stand for extended periods

  • Able to lift 40 pounds


  • 100% paid Individual health and dental premiums

  • Double time pay on recognized holidays

  • Accrued Vacation time

  • 401(K)

  • Commuter Benefit Program

  • Consistent schedules

  • Employee Referral bonus program

  • Parking provided

  • Variety of desired schedules currently available

  • Generous annual bonus

For a complete job description and updated shift availability, visit

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