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Sodexo Retail Manager 2 in BOSTON, Massachusetts

Unit Description

Sodexo is seeking a Food Operations Manager for Beth Israel Deaconess Medical Center (BIDMC) ,located in Boston, MA . In this role, you will report to the Food Operations Manager. The Retail Manager works primarily Monday-Friday, approximately 6am-3pm, as well as rotational weekend coverage when needed.

Beth Israel Deaconess Medical Center (BIDMC) is part of Beth Israel Lahey Health ( , a new health care system that brings together academic medical centers and teaching hospitals, community and specialty hospitals, more than 4,000 physicians and 35,000 employees in a shared mission to expand access to great care and advance the science and practice of medicine through groundbreaking research and education. BIDMC is a world-class teaching hospital of Harvard Medical School and is in the heart of Boston.

The successful candidate will:

  • have oversight of day-to-day operations for all food retail areas

  • deliver high quality food service while engaging with customers

  • be a hands-on leader AND team player

  • provide excellent customer service – leading a team while maintaining a clean, safe environment;

  • lead frontline teams, mentoring them in accurate cash handling, operations, open and closing processes

  • train and manage department HACCP Safety Programs, Sodexo programs and operation standards.

Is this opportunity right for you? We are looking for candidates who:

  • have a work history demonstrating strong employee engagement leadership skills and supervisory experience

  • have food management experience with a focus on front of the house retail operations

  • has strong understanding of POS systems, cash handling management and computer software

  • can manage multiple priorities while maintaining a high level of customer service

Employees who work at this location are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and provide proof of vaccination.

Learn more about Beth Israel here;

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Not the job for you?

At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Campus, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. .Continue your search for Food Service Management jobs ( .

Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Position Summary

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.

Key Duties

  • Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.

  • Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.

  • Manages cash handling protocols & control procedures according to Sodexo policies.

  • Maintains client satisfaction for food quality & customer service.

  • Accountable for the execution of service quality by maintaining the highest level of delivery.

  • Supervises day-to-day work activities of food service workers.

Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED or Equivalent

Basic Management Experience - 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


System ID 968260

Category Food Service

Relocation Type No

Employment Status Full-Time

Posted Range $46700 to $70950

Company : Segment Desc HOSPITALS