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Boston Health Care for the Homeless Program Safety and Security Director in Boston, Massachusetts

Who We Are:

Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 12,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 60 locations to serve some of our community’s most vulnerable—and most resilient—citizens.

From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.

Bilingual, Bicultural, LGBTQIA identifying, Black, Indigenous, and People of Color are encouraged to apply.

To learn more about working at BHCHP, watch our video Please Click Here ( .

Job Summary:

We are seeking a Safety and Security Director to join our team at Boston Health Care for the Homeless Program (BHCHP). As a Safety and Security Director, you will be responsible for the overall safety and security programs of the BHCHP locations, including Stacey Kirkpatrick House, Barbara McInnis House, 33 Bradston Street, and our outreach clinics. In addition, this role is responsible for assisting with the development and execution of the safety and security strategy for BHCHP, its occupants, the contracted security teams, and all phases of building security, and risk management, and life safety.

As the Safety and Security Director, you will collaborate with department managers to determine security needs, plan and implement comprehensive security strategies, manage and control the security operations budget and expenses, develop and update post procedures for security staff and a working with the program managers to assess the safety needs specific to their teams, attend weekly Safety and Risk Committee Meeting. The person in this role will demonstrate and model compassionate trauma informed responses for the organization and security staff reporting to the position.

Hours:    Full-time; 40 hours per week, Monday-Friday


  • Orient new security personnel and ensuring attendance and full participation in BHCHP two-day orientation program; train security staff at each post to competency; develop work schedules, allocating tasks, and monitor personnel performance; train security personnel, provide support and management of our external security contract; complete annual Performance reviews for security staff

  • Supervise the milieu management staff; manage ADP and time off schedule

  • Manage the security operations budget

  • Gather security intelligence and implement preventative measures; provide strategies for developing and implementing trauma-informed practice and policies; coordinate responses to emergencies and alarms

  • Complete incident reports and submit to Safety and Risk Committee; maintain “Restrictive Access” List for the BHCHP Program/program-wide)

  • Prepare surveillance equipment and schedule maintenance as needed; schedule and facilitate repairs in a timely manner

  • Keep abreast of new technologies and advancements in security services

  • Ensuring compliance with company policies and security industry regulations

  • Lead monthly training for security staff; coordinate quarterly trainings for all staff

  • Represent BHCHP security relations with BPHC, D4, BMC security inclusive of other security groups in the area and within the community  


  • High school diploma or GED required

  • State-prescribed security training, licensing, and registration to Carry Class A License

  • At least five 5 years' experience working in security, law enforcement or similar role

  • 1 -3 years of management experience, extensive experience in security detail

  • In-depth knowledge of security procedures and surveillance equipment; knowledge of security industry regulations; advanced ability to coordinate responses to security breaches and threats

  • Bi-lingual in Spanish is strongly preferred

  • Availability to respond to security alerts outside of 24/7

  • Strong interpersonal, leadership and organizational skills; excellent verbal and written communication skills

  • Demonstrate commitment to equity and racial justice

    Compensation and Benefits:

  • The compensation starts at $77,400 annually and increases based on years of experience.

  • BHCHP full time employees are eligible for our competitive time off policy of 4 weeks’ vacation, health, dental and vision insurance, 403B retirement savings plan and employer retirement contribution, and pre-tax MBTA pass program with 40% discount. In addition, eligible employees will receive yearly increases, additional compensation of seven thousand five hundred dollars added to your base hiring rate for demonstrated bilingual proficiency and the opportunity to work with local hospitals and community health centers.

    Does this amazing opportunity interest you? Then we'd love to hear from you.

    As an Equal Opportunity Employer, BHCHP pledges not to discriminate against and encourages those from underrepresented and underserved backgrounds to apply, particularly Black, Indigenous, and People of Color (BIPOC), LGBTQIA identifying, first generation college students and adults without a college degree, Bilingual and Bicultural persons; and individuals from low economic backgrounds.

    Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.

Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.

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