City Winery Sales and Events Manager in Boston, Massachusetts
City Winery strives to deliver the highest-end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city.
We are thrilled and fortunate to be able to resume business and provide a safe workplace for our employees. In the interest of safety for all City Winery employees, the Company requires all employees to be vaccinated unless due to a bona fide medical and/or sincerely held religious reason in which case a reasonable accommodation will be provided unless it causes an undue hardship to City Winery.
The Event Sales Manager is responsible for soliciting private event business, event planning, and providing overall end to end support to clients for all City Winery events. This role is responsible for developing, organizing, and managing events from point of contract through hands-on execution of the event. This individual must have the ability to successfully materialize the vision of the client, exceeding expectations at every opportunity and maintain long-term client relationships throughout and after planning.
5+years’ experience in event sales/management or equivalent relevant experience
Provenbackground in strategizing and executing on-premise events
Strongcustomer service orientation skills
Provenrevenue and budget management skills
Exceptionalattention to detail, organizational skills, and results oriented
Knowledgeof practices and procedures of on-premise events
Abilityto negotiate, influence and sell prospective clients
Proficiency in MicrosoftOffice; Word, Excel, PowerPoint, Outlook
Professional andeffective interpersonal, leadership, and communication skills, both written andoral
Appreciation and generalunderstanding of the music, food, and wine business
Ability to work flexibleschedule including nights, weekends, holidays if needed due to events
Creatively sell all event spaces in alignmentwith budgets
Curate, coordinate, and manage designatedevents from point of contract to hands-on execution
Develop and maintain long-lasting clientrelationships and positive brand impressions
Maintain correspondence and handle all detailsof event with client throughout event preparation and execution to ensureclients’ needs are met and/or exceeded
Utilize appropriate documents from EventDirector and client to create and maintain physical file for each event
Create organized and detailed Banquet EventOrders (BEOs) to be passed along to other departments (i.e. Front of House,Kitchen, etc.) to ensure smooth execution the day of event
Work directly with Executive Chef, WineryDepartment, GM and FOH Managers to secure event needs for execution
Schedule and conduct site tours withprospective clients, and confirmed clients to arrange and confirm detailspertaining to every element of the event
Find opportunities to “Up Sell” (Custom LabelWine, beverage upgrades, menu upgrades, etc.)
Create addendums for any additions to theoriginal contract
Participate in weekly event productionmeetings to communicate the BEOs to team
Collect all payments (including deposit,balance and addendum) and correspond with Accounting Department when necessaryto facilitate and ensure receipt of payments
Oversee event set-up and introduceclient/on-site contact to Front of House Manager(s) facilitating particularevent
Be available for questions during event set-upand check in on event periodically
Establish and maintain department filingsystem to ensure efficiency and organization (upcoming events, events inprogress, completed events, beverage logs, etc.; archive files as appropriate)
Maintain existing department resources (menus& descriptions, wine & beer lists, wine tasting notes, vendorresources/catalogs, etc.)
Maintain a well articulated and properlydetailed working BEO in TripleSeat and communicate with other departmentsthroughout the planning process.
Create and analyze monthly and weekly EventDepartment Revenue vs. Cost Report
Other duties, projects, tasks as per businessneed
This is a full time benefits-eligible position. We offer health insurance with Company contribution towards premium, generous paid time off policy, commuter benefits, 401K Retirement Plan, Volunteer Opportunities, Flexible Spending Accounts including pre-tax commuter benefits and parking, & more depending on position and other Company eligibility requirements.