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IHG Sales Manager - InterContinental Boston in Boston, Massachusetts
Do you see yourself as a Sales Manager ?
What's your passion? Whether you're into scuba diving, chess games or just raising your children, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
At InterContinental Hotels & Resorts ® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
Be charming by being approachable, having confidence and showing respect.
Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownershipof getting things done.
Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
HOTEL OVERVIEW:
For 70 years, the InterContinental ® Brand has been writing the story of international travel and showing guests the InterContinental Life through personalized service, memorable, one of a kind experiences and global etiquette. As part of the largest luxury hotel brand in the world, InterContinental ® Boston is a landmark of luxury; rated number four on Trip Advisor for Boston hotels, named one of the ‘Best Hotels in the World' by Condé Nast Traveler magazine and featuring a Forbes Four-Star, 4 Diamond AAA rated hotel experience. The property overlooks Boston's historic waterfront, featuring 424 luxurious ultra-modern accommodations with distinctive style and breathtaking waterfront or downtown city views, a full service spa and fitness club, 32,000 square feet of premier meeting and event space, and an array of restaurants and bars influenced by a variety of international flavors. We are looking for passionate people who are charming, confident and internationally-minded to ensure we continue the story of making great things happen at InterContinental ® Boston.
YOUR DAY TO DAY:
Reporting to the Director of Group Sales and Director of Catering and Conference Services, the Sales Manager is responsible for actively prospecting and qualifying new business. They will also produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders for the groups in their segment.
Actively prospect and qualify new business
Monitor and handle inquiry calls and emails
Provide client proposals in accordance with established departmental policies and procedures
Produce and/or review all sales contracts, rate agreements and banquet event orders
Arrange and conduct special events, site inspections, and off-site presentations for potential clients
Meet or exceed monthly and quarterly revenue and room night goals
Produce monthly sales-related reports and sales forecasts for segment
Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets
Additional duties as assigned
Create banquet event orders (BEOs) and review with client to ensure details are accurate, distributed, and executed properly.
Check function room set ups prior to guest arrival, ensuring all details are in agreement with client’s requirements and hotels standards. Ensure deficiencies are corrected by appropriate personnel.
Welcome group contact upon arrival at function and ensure guest satisfaction.
As needed, assist the client in menu planning, food and beverage coordination, table arrangements, decorations, traffic flow, room set-up, group room blocks and VIP services, etc.
Follow up with guests regularly during and after departure to ensure satisfaction and secure future bookings.
Conduct hotel and banquet facility tours and entertain qualified clients in accordance with company and property policies.
May perform other duties as assigned.
WHAT WE NEED FROM YOU:
Requirements include some College plus 1-2 years sales or marketing related experience, or equivalent combination of education and experience and a related degree is preferred. Prior hotel sales experience is also preferred.
You must be able to travel to attend workshops, tradeshows, conventions, etc. and may be required to work nights, weekends, and/or holidays.
In return we'll give you a competitive financial and benefits package which includes healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer Minorities / Females / Disabled / Veterans
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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