Salesforce.com, Inc Salesforce Solution Architect in Boston, Massachusetts
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Customer Success Group
About Acumen Solutions, a Salesforce Company
We drive perfection - not only in our performance, but also in the results we deliver for our clients. We are a global cloud consultancy combining the insight of our strategists, the vision of our innovators, and the resourcefulness of our engineers to achieve outstanding impact. The Fortune 500 trust us to build solutions
focused on growing revenue and profits by amplifying competitive advantage and strengthening customer relationships. Our groundbreaking solutions in the public sector streamline operations and improve productivity.
We are hiring Salesforce Solution Architects located anywhere in North America to join our team.
Roles and Responsibilities:
Leading projects through the requirements definition and solution design phase. Ensure the overall solution design meets business requirements, fulfills user stories, and leading a team of resources through the build, test, and deployment phases. The candidate must demonstrate dynamic leadership in the full life cycle of the software development environment.
Through user story definition, logical data model design, functional system design, and best-practice methodologies, you will lead the detailed design of enterprise-level Salesforce and related technology projects from inception through production support. You will provide industry standards as a trusted advisor to key business and technology partners and identifying areas of product growth.
Experience in enterprise-level Salesforce projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and proven success
Deep knowledge of the Salesforce product suite, including Sales, Service, Community, and Marketing Clouds, as well as the Force.com Platform
Extensive experience with Salesforce configuration, including workflows, validation rules, Process Builder, and security controls
Experience defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs
Experience in documenting business processes and wireframing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
Experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Experience integrating Salesforce with different business systems, basic understanding of programming logic and constructs, specifically in Salesforce, and their use in software development
Experience with single-org deployments and multi-org consolidations
Minimum Bachelor's degree in Computer Science or related field, Graduate degree preferred
Must be authorized to work for any U.S. employer
Must meet skills and experience mentioned above in Specific Experience
6+ years direct experience in SDLC
4-6 years of experience in Salesforce configuration and implementing CRM systems
Experience in leading the direction, development, and implementation of CRM software solutions
Specific knowledge of CRM SaaS products; Salesforce
Understanding of CRM software quality assurance best practices and methodologies
Working experience with ERP, BSS, and OSS enterprise software systems a plus
Must have excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem solving skills
Must be a standout colleague as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple work streams
For Colorado-based roles: Minimum annual salary of $121,800. You may also be entitled to receive bonus, restricted stock units, and benefits.
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .
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