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Salesforce.com, Inc Salesforce Solution Architect in Boston, Massachusetts

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success Group

Job Details

About Acumen Solutions, a Salesforce Company

We drive perfection - not only in our performance, but also in the results we deliver for our clients. We are a global cloud consultancy combining the insight of our strategists, the vision of our innovators, and the resourcefulness of our engineers to achieve outstanding impact. The Fortune 500 trust us to build solutions

focused on growing revenue and profits by amplifying competitive advantage and strengthening customer relationships. Our groundbreaking solutions in the public sector streamline operations and improve productivity.

We are hiring Salesforce Solution Architects located anywhere in North America to join our team.

Roles and Responsibilities:

Leading projects through the requirements definition and solution design phase. Ensure the overall solution design meets business requirements, fulfills user stories, and leading a team of resources through the build, test, and deployment phases. The candidate must demonstrate dynamic leadership in the full life cycle of the software development environment.

Through user story definition, logical data model design, functional system design, and best-practice methodologies, you will lead the detailed design of enterprise-level Salesforce and related technology projects from inception through production support. You will provide industry standards as a trusted advisor to key business and technology partners and identifying areas of product growth.

Specific Experience:

  • Experience in enterprise-level Salesforce projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and proven success

  • Deep knowledge of the Salesforce product suite, including Sales, Service, Community, and Marketing Clouds, as well as the Force.com Platform

  • Extensive experience with Salesforce configuration, including workflows, validation rules, Process Builder, and security controls

  • Experience defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs

  • Experience in documenting business processes and wireframing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs

  • Experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes

  • Experience integrating Salesforce with different business systems, basic understanding of programming logic and constructs, specifically in Salesforce, and their use in software development

  • Experience with single-org deployments and multi-org consolidations

Requirements:

  • Minimum Bachelor's degree in Computer Science or related field, Graduate degree preferred

  • Must be authorized to work for any U.S. employer

  • Must meet skills and experience mentioned above in Specific Experience

  • 6+ years direct experience in SDLC

  • 4-6 years of experience in Salesforce configuration and implementing CRM systems

  • Experience in leading the direction, development, and implementation of CRM software solutions

  • Specific knowledge of CRM SaaS products; Salesforce

  • Understanding of CRM software quality assurance best practices and methodologies

  • Working experience with ERP, BSS, and OSS enterprise software systems a plus

  • Must have excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem solving skills

  • Must be a standout colleague as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple work streams

For Colorado-based roles: Minimum annual salary of $121,800. You may also be entitled to receive bonus, restricted stock units, and benefits.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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