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FREEMAN Salesforce Technical Architect in Boston, Massachusetts

About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new technologies to deliver moments that matter.


This role entails leading the design and implementation of Salesforce solutions, offering technical expertise, and ensuring the successful delivery of Salesforce projects. The incumbent will collaborate closely with business stakeholders, developers, and administrators to craft scalable and sustainable Salesforce solutions.

This position will support our IT team and is eligible to work a remote schedule.

Essential Duties & Responsibilities

  • Design scalable and flexible Salesforce solutions based on business requirements in sales and Service Cloud.

  • Provide mentorship and guidance to junior team members.

  • Create technical architecture and data models.

  • Provide technical guidance to development teams.

  • Review code and ensure adherence to best practices.

  • Architect and implement integrations with other systems.

  • Ensure data consistency and integrity across integrated systems.

  • Establish and enforce development standards and best practices.

  • Ensure compliance with security and data protection policies.

  • Collaborate with stakeholders to understand business needs.

  • Provide recommendations on Salesforce capabilities and limitations.

  • Optimize system performance and troubleshoot issues.

  • Conduct regular audits to identify and address potential bottlenecks.

  • Collaborate with cross-functional teams, including administrators and developers.

  • Conduct performance reviews and provide constructive feedback.

Education & Experience

  • Bachelor’s degree in computer science, Information Technology.

  • 10+ years of software development background with prior core Java experience

  • Proficiency in programming using Salesforce SFDC,, Java, JavaScript, and XML and their use in the development of CRM solutions.

  • Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, and implementing new instances of from scratch.

  • Strong practical deployment knowledge of VisualForce, Flex, Salesforce configurations, Apex classes, APEX Web services, API, AppExchange deployment, and s-controls.

  • Experience in SFDC development using Lightning Components, Lightning Web Components, Apex classes and Triggers, VisualForce, SOQL and SOSL

  • Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a CRM solution.

  • Additional experience includes Workflow Alerts and Actions, and Approval Workflow.

  • Programming experience with the following languages, J2EE, HTML XML, SQL, Oracle.

Travel Requirements

Travel up to 25%

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

  • Medical, Dental, Vision Insurance

  • Tuition Reimbursement

  • Paid Parental Leave

  • Life, Accident and Disability

  • Retirement with Company Match

  • Paid Time Off

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.