Children's Hospital Boston Security Supervisor Satellite Site Operations - Waltham in Boston, Massachusetts
73678BRJob Posting Title:Security Supervisor Satellite Site Operations - WalthamDepartment:SecurityAutoReqId:73678BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Support ServicesJob Posting Description: The Security Supervisor Satellite Site Operations will:
Select, monitor, and evaluate department employees. Be responsible for ensuring the service and image standards of the security department are maintained and improved upon.
Mentor staff, as needed. Work in collaboration with the security company on-site account manager to ensure all contracted workers are in compliance with all hospital policies, procedures, and the standards set forth in the service contract
Assist in monitoring weekly training reports to ensure all personnel meet their training requirements
Recommend action when necessary to ensure compliance with departmental & hospital standards as well as contractual obligations
Work in conjunction with the contract account manager for effective coordination
Ensure officers & supervisors comply with all training requirements, including induction training in accordance with departmental guidelines
Direct appropriate response to all incidents, including enlisting other departments and outside assistance. Conduct & coordinate hospital-wide drills, such as Active Shooter, Code Pink, Code Triage, Code Orange, Bomb Threats, and other drills specified by safety, Emergency Management, or other regulatory agencies (i.e., DPH, TJC, etc.)
Work with Safety, Engineering, & other hospital departments to monitor & evaluate communication systems and incident response issues and develop effective communication
Evaluate the institution's security needs & provide recommendations for new or revised programs, policies, & procedures to enhance the effectiveness of security services
Assist in conducting thorough preliminary investigations & appropriate crime scene preservation
Prepare reports to assist management in determining further investigation, deployment of officers, installation of physical controls, & development of policies and procedures
Develop & teach training classes and in-services pertaining to security-related issues
Contribute to the ongoing effectiveness of hospital security by maintaining effective working relationships with managers and supervisors of all departments.
Act as a liaison between the hospital and local, state, and federal law enforcement agencies in cases of crimes on company property or involving company employees
Serve as a liaison between other emergency management agencies as may be required to coordinate emergency preparedness and response
Respond to critical incidents to all satellite locations to include after business hours, weekends, and holidays
Complete assigned training or attain other specialized knowledge of access systems, camera systems, and communication systems.
Complete special projects as assigned by the Security Manager or Security Director, including assistance with security investigations
Attend classes to enhance effectiveness as a Security Operations Supervisor as recommended by the Security Director
To qualify you must have:
Must have or be eligible to obtain certification from IAHSS for CHPA, as well as certified in Welle as an instructor
Bachelor's Degree in Business Administration, Criminal Justice, or a closely related field.
3 years of related experience
Exceptional leadership and motivational skills with which to create a dynamic and challenging work environment for all officers
Extensive knowledge of security protocol and procedures
Ability to train internal & external staff employees, on security policies and procedures
Proficient with Microsoft Office Suite or related software
Ability to work with confidential and classified information
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone
Office/Site Location:WalthamRegular, Temporary, Per Diem:Regular Remote Eligibility :Onsite Only