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Wayfair Senior Associate, Origin Country Operations in Boston, Massachusetts

<p><span style="font-weight: 400;">The International Supply Chain (ISC) team at Wayfair is building the best-in-class digital freight forwarding platform. The Commercial excellence team&nbsp; within ISC is looking for a Senior Associate to manage our origin country operations. This person will play a key role in a major ISC initiative to optimize origin operations, own performance indicators and build relationships with local carriers and port &amp; terminals.</span></p>

<p><span style="font-weight: 400;">As an integral member of this supply chain team, you’ll be able to put your stamp on the design and execution of a very unique and proprietary furniture network as we continue to scale. We are looking for an energetic, collaborative team player, with an entrepreneurial spirit and a background in Supply Chain and Operations Innovation. This is a highly visible and exciting role for the company and one that will offer the right candidate an opportunity to lead part of one of our core supply chain function.</span></p>

<p><strong>In this role you will:</strong></p>

<p><strong>Leadership role</strong></p>

<ul>

<li style="font-weight: 400;"><span style="font-weight: 400;">Be responsible for overall operational performance for a specific part of Ocean Transaportation.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Coach and develop other planners in your team.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Lead the identification, planning coordination and execution of operational improvements.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Provide peer coaching and guidance for day to day operations.</span></li>

</ul>

<p><strong>Planning role</strong></p>

<ul>

<li style="font-weight: 400;"><span style="font-weight: 400;">Coordinate across carriers, ports, and CastleGate warehouses to ensure consistent transit time and reduce spend by building out short term views on bookings and prioritization</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Work with partner teams to create booking visibility and ETA estimates</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Responsible for building dashboards and reports for booking and order exceptions</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Identify operational trends that will drive initiatives for process improvement.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Work with various teams, such as CastleGate Operations, CastleGate Account Managers, Carrier Performance and more, to ensure that information communicated to suppliers are consistent and accurate</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Keep an open line of communication with the team’s business partners to ensure problems that arise follow the proper escalation path.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Identify and develop the right business tools (with engineering, operations and business development) to support scale up</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Identify key performance indicators for reporting and layout process for regular and accurate reporting.</span></li>

</ul>

<p><strong>What You'll Need</strong></p>

<ul>

<li style="font-weight: 400;"><span style="font-weight: 400;">Self-starter with the ability to work independently in a fast moving environment with a certain level of ambiguity.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Strong analytical experience and comfort working with large data sets to identify trends and actionable takeaways.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Experience working in a matrix environment and managing cross-functional projects required.</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Experience leading process improvement initiatives by successfully collaborating with multiple stakeholders and building tools &amp; visibility solutions</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Experience in SQL, GCP and excel modelling is a must&nbsp;</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Excellent written and verbal communication skills – confident, assertive and ability to influence agent partners</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Ability to work effectively with people in a cross-functional environment</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Entrepreneurial spirit and ability to work well in a fast paced, data driven company</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Willingness to travel to meet for working with international colleagues of ISC</span></li>

<li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor's degree in Business or data science. Focus on Supply Chain is preferred</span></li>

<li style="font-weight: 400;">&nbsp;</li>

</ul>

<p><strong>About Us:</strong></p>

<p><span style="font-weight: 400;">Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.</span></p>

<p><span style="font-weight: 400;">No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.</span></p>

<p><strong>What is CastleGate? </strong><span style="font-weight: 400;">CastleGate is one of Wayfair’s newest business units, is growing rapidly, and operates entrepreneurially. We are looking for highly motivated individuals to help expand this business – which is focused on providing strategic supply chain services to key suppliers. Visit the link to hear from one of our Wayfair founders, Niraj Shah, and our team to get a more in-depth understanding of CastleGate: </span><a href="https://www.youtube.com/embed/4ChIwUySYhs"><strong>https://www.youtube.com/embed/4ChIwUySYhs</strong></a></p>

<p>&nbsp;</p><div class="content-conclusion"><p><strong>About Wayfair Inc.</strong></p>

<p>Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.</p>

<p>No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.</p></div>

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