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Manulife Senior Compliance Consultant in Boston, Massachusetts

The opportunity

The Senior Compliance Consultant provides expertise and consultation to the Bermuda Business Unit (BU) and Asia Segment Compliance for initiatives including:

  • Anti-Money Laundering/Anti-Terrorist Financing Program management

  • Enhanced Due Diligence (EDD) reviews of new business applicants, banks, vendors and third-party partners

  • Anti-Bribery/Anti-Corruption Program management

  • Anti-Fraud

  • Training

  • Complaint Handling

  • Quality Assurance, Monitoring and Testing

  • Reporting

  • Legislative/Regulatory monitoring

This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.

Responsibilities:

  • Acting as an Individual Contributor, sets direction, establishing goals and manages the tasks of the Compliance function

  • Establishes and maintains strong working relationships with the BU team, such as Underwriting, Titles, and Distribution, as well as related compliance teams

  • Coordinates and performs analysis on complex concepts that may require in-depth research and interpretation, such as New Business case reviews

  • Assists senior level team members with tasks and assignments as needed

  • Supports the BU in the development and implementation of policies and procedures that enable the business to remain in Compliance with regulatory requirements

  • Leads and supports special projects

  • Creates and provides training as needed to BU and/or Compliance staff.

  • Completes required reporting for the function at the BU, segment or divisional level

  • May represent Compliance on division-wide or global projects.

  • Collaborates with all areas of the organization to ensure Compliance needs and BU goals are met.

Shared Responsibilities:

  • Shares best practices with other team members, thus ensuring consistency across BUs and division in the way business/process/products are developed and maintained to comply with Regulatory and Company requirements.

  • Aids the other members of the Bermuda Compliance team including the Senior Compliance Consultants, Compliance Director and/or Chief Compliance Officer.

  • Shares responsibility for ensuring the BU understands what is needed to comply.

Job Requirements:

  • College/University Degree and/or equivalent experience

  • Minimum 5 years of related financial services, Compliance or management experience

  • Strong organizational skills

  • Excellent written and verbal communication skills

  • Strong technology skills including knowledge of applicable Compliance or business systems

  • Excellent analytical and problem-solving skills

  • Strong ethical compass

  • Disciplined

  • Comprehensive knowledge of the financial services industry with an advanced understanding of the Company’s businesses

  • Advanced understanding of the regulatory environment in which the Company operates and a strong understanding of key compliance requirements applicable to the business.

  • Negotiating, influencing, and relationship building skills.

  • Ability to represent business internally within the company and externally outside of the company (e.g. regulators, industry peers).

  • Ability to work independently

  • Ability to work with all levels of management in the organization

  • Strong project management skills

  • Ability to facilitate decision making across groups in the company

  • Relevant certifications, such as CAMS, or willingness to obtain certification(s)

  • Developing thought leader

  • Strong people/interpersonal and leadership skills

  • Strong business and product knowledge

  • Ability to interact with roles from different areas and at all levels across the organization

  • Ability to analyze technical information, make appropriate recommendations to decision makers and ability to make decisions

Decision Authorities:

  • Able to make decisions regarding Compliance

  • Able to prioritize and reprioritize work deliverables and projects based on changing business needs

  • Managing internal and external resources to achieve targets

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.

  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

  • You thrive in teams and enjoy getting things done together.

  • You take ownership and build solutions, focusing on what matters.

  • You do what is right, work with integrity and speak up.

  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What can we offer you?

  • A competitive salary and benefits packages.

  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

  • A focus on growing your career path with us.

  • Flexible work policies and strong work-life balance.

  • Professional development and leadership opportunities.

Our commitment to you

  • Values-first cultureWe lead with our Values every day and bring them to life together.

  • Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

  • Continuous innovationWe invite you to help redefine the future of financial services.

  • Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

  • Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.

#LI-Hybrid

#LI-JH

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Primary Location

Boston, Massachusetts

Working Arrangement

Hybrid

Salary range is expected to be between

$86,325.00 USD - $155,385.00 USD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Company: John Hancock Life Insurance Company (U.S.A.)

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