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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Optum combines data, technology, and expertise to power modern health care. The Optum Life Sciences Client Solutions team drives the adoption and use of technology solutions by managing, growing and developing relationships with research, scientific, and commercial leaders at life sciences companies through the use of Optum’s data assets and technology applications.

Optum's industry-leading data assets include clinically robust Electronic Health Record (EHR) data spanning the care continuum, eligibility-controlled affiliate and non-affiliate insurance claims data, a new class of deterministically-linked integrated EHR and claims data, and linked profile data including socio-economic information and health risk assessments (HRAs). Optum’s data assets enable our clients to enrich their view of the patient and the patient journey through the healthcare system, serving needs across a spectrum of functional areas including real world evidence, health economics and outcomes research, safety and surveillance, epidemiology, and product commercialization.

This is an account management role that requires data expertise, light to moderate analytic abilities especially SQL and Excel and commercial support duties. It is not a traditional analyst role, nor does it involve analytical projects or traditional business consulting. Candidates with working abilities in SQL, demonstrable experience working with claims and electronic health record data and excellent customer service skills are desirable.

You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Data and analytical support: Serves as the analytical data support lead, working with life science proprietary databases to support assigned Optum Life Science clients; assesses data-focused research questions submitted by clients, provides data director and principal with required analytical support for client discussions; able to ask/answer critical questions about data, doesn’t automatically take results at face value

• Key client intelligence leader: Conducts research to monitor key developments at LS clients including market updates, drug development pipeline, FDA approvals and other relevant news; synthesizes key insights to enhance overall strategy, service delivery and growth

• Amplifies team impact: Creates surplus value for client solutions by actively engaging in a broad range of internally-facing operational improvement projects at the direction of principal, serves as an internal connector working across teams to ensure client support needs are met. Independently walk through Optum LS data assets and applications, with live Q&A

• Resource creation: Creates novel slide decks, packaging, case studies, proposals and other resources when required to support service delivery for director and principal

• Critical data-delivery support: provides director and principal with assistance by ensuring Optum data delivery team receives clearly-defined client specifications to facilitate successful data delivery. Handles TPA tracking and fulfillment, JIRA ticket follow ups in coordination with principals. Provides data summaries, counts and routine checks as required

• Estimated time allocation: Internal support (Analytical, data-delivery, intel): 50%; Client support: 30%, Internal improvement focused: 20%

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of professional demonstrated competency working with data in life sciences industry, healthcare field, or life sciences management consulting, or analytical work on the provider or payer side

• 2+ years of experience supporting client or large projects for internal/external customers, preferably in the life sciences industry

• 2+ years of experience with patient-level healthcare data (claims, EHR, pharma, etc.) to support internal and external clients

• 2+ years of experience evaluating data to present findings to clients based on business deliverable/requirements

• Experience presenting to a variety of internal and external clients thru various media

• Intermediate to advanced level of experience using PowerPoint (must be able to create and modify PPT’s)

• Intermediate to advanced experience Excel ( create spreadsheet, pivot tables, linking cells with little to no supervision; executive ready formatting)

• Experience working across clients and supporting other team members in fulfillment of data and advanced analytics responsibilities

• Working knowledge of or experience with SQL or R

• Travel - up to 20%

Preferred Qualifications:

• 3+ years competency working with data in life sciences industry or life sciences management consulting

• 3+ years analytical experience working on provider or payer side

• 2+ years large life sciences project management experience including developing project plan, timelines, project team driving through completion.

• 2+ years experience supporting life sciences industry clients

• 2+ years experience using SQL or R to perform healthcare analytics to support internal and external clients

• 2+ years experience working through data driven projects to support client management

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.