Oracle Senior Site Reliability Engineer in Boston, Massachusetts
Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health Applications & Infrastructure. This team will focus on product development and product strategy for Oracle Health, while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an upbeat and creative environment. We are unencumbered and will need your contribution to make it a premier engineering center with the focus on excellence.
Our team, Oracle Health Millennium Ancillary (OHMA), works within the Oracle Health Production Operations team with a core focus on our Ancillary product line including Web Services (Websphere & Weblogic), Disaster Recovery, Read Only Environments, Downtime Viewer (Inpatient, Ambulatory), Business Objects, Remote Report Distribution and various Distributed File System platforms. We are responsible for building and maintaining these products as well as focusing on preparation for OCI migrations to help us enable our products and operate with greater efficiency, security, and attention to detail. As a member of the team, you will be surrounded by forward-thinking and innovative minds growing in a collaborative environment supporting infrastructure and applications. We empower our team to make advancements to be more efficient and productive in their day-to-day operations leading to the delivery of superior external customer product availability and support experience.
What You'll Do
Service Ownership - You will be part of the SRE team, whose mission is the shared full stack ownership of a collection of services and/or technology areas, with our Development partners.
Ownership Scope - As an SRE, you will understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of the production services you own. In partnership with your Development partners, you will have the responsibility to ensure that services are designed and delivered to be critically important with focus on security, resiliency, scale, and performance. SREs are the ultimate authority and are accountable for the end-to-end performance and operability of the services they own.
Service Design – As our Oracle Health products evolve; you will partner with development teams in defining and implementing improvements in service architecture, both current and future. As an SRE, you will be an expert at articulating technical characteristics of your services and the dependencies between products & services, and guide Development teams to engineer and add premier capabilities to the Oracle Health product & services portfolio.
Operations Engineering - You will understand and be able to communicate the scale, capacity, security, performance attributes and requirements of the services you own. You are a domain expert, able to understand and communicate every characteristic of your service stack, such as:
degradation and behavior under load of the services and their dependencies
end-to-end tuning needs, optimizing resource utilization, as load patterns fluctuate.
Instrumentation and metrics that clearly describe the service behaviors
scaling requirements and patterns
resiliency and recoverability, ensuring that backup / restore and disaster recovery capabilities are implemented, tested and maintained.
Security operations and vulnerability remediation, verifying vulnerabilities are patched or remediated while conforming to corporate and federal security standards and processes.
Automation -You will have a clear understanding of automation and orchestration principles, and will be eager to automate, wherever and whenever the possibility arises, while simultaneously eliminating technical debt. Automation must be part of your DNA.
Prevention –Once you have expertly resolved an issue, you will immediately work on how to more quickly resolve the problem next time, with the goal to eventually prevent the problem happening ever again
Technical Experts - As service owner, you are the ultimate customer concern point for complex or critical issues that have not yet been documented as SOPs for Level1 staff. You will usually get called in during major incidents as an SME, when the source of a problem is unclear. You will have the deep understanding of service topology and their dependencies required to solve issues and define mitigations.
Broad Interests - SREs are a rare mix of sysadmins and development Engineers, and as such have the ability to understand and explain the affect of product architecture decisions on the ability to run as distributed systems. They are driven by professional curiosity and a desire to a develop deep understanding of the their services and the technologies they depend upon.
Represent SRE - Proactive, self-motivated, customer-focused, organized, and a good communicator. SRE can be expected to represent Oracle Health products and engineering in sensitive forums.
Server hardware configuration
Networking and TCP/IP
Standard Internet services, such as DNS, HTTP, etc.
Configuration management tools, Chef, Ansible, etc.
Monitoring and Instrumentation
IT Security and compliance
demonstrated ability of running large scale customer products
Most importantly, the ability to be a good teammate and the willingness to learn and implement new technologies as needed
Methodical approach to solve complex problems
Understanding of REST APIs
Experience with defining and documenting technical architecture of complex and highly scalable products
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range: from $79,000 to $158,200 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
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