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Beth Israel Lahey Health Senior System Engineer in Boston, Massachusetts

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:


Scheduled Hours:


Work Shift:

Day (United States of America)

Installs, configures, and supports physical, virtual, and Cloud Data Center servers and services, prepares support

Installs, configures, and supports physical, virtual, and Cloud Data Center servers and services, prepares support documentation, and

maintains and supports an enterprise level server-based computing environment. Assist and mentor Junior Systems Engineers and act as a

second tier of support for ongoing project work or issue resolution

Job Description:

Primary Responsibilities:

  1. Possesses and demonstrates the skills required to build, configure, deploy, support, and maintain Intel\AMD based Servers running all versions of Microsoft Windows Server and Red Hat Linux\Other OS Operating Systems on physical, virtual, and cloud platforms. (essential)

  2. Performs System Administrator activities to support multiple Server production systems in an enterprise environment. (essential)

  3. Maintains skills and ability to perform highly skilled System Management activities related to other technologies that are associated with or dependent on the Windows\Other OS Intel\AMD based Server environment. (essential)

  4. Maintain and support virtual server and hypervisor-based platform infrastructure services as well as Cloud\SASS Infrastructure. (essential)

  5. Maintains configuration, patch, and backup management of production Servers. (essential)

  6. Participates in ongoing monitoring and evaluation of server performance. Provides 7x24x365 on-call response. (essential)

  7. Creates and maintains technical support documentation and procedures related to new technology installations and implementations as well as Disaster Recovery documentation. (essential)

  8. Participate in technology projects and act as a front-line interface to end-users or as liaison to technology vendors. (essential)

  9. Performs basic problem management and root cause analysis in identifying, prioritizing, researching and resolving service requests or reported problems in a timely manner and appropriately escalates to other engineers as necessary and within established guidelines. (essential)

  10. Provides high level technical troubleshooting advice and serves as a resource to other IS Support Staff members. (essential)

Required Qualifications:

  1. Vocational or Technical training required.

  2. 3-5 years related work experience required.

  3. Advanced technical computer skills as required for technical support specific to functional area and related systems.

Preferred Qualifications:

  1. AWS, RHEL, Windows certifications

  2. Project management certifications Competencies:

FLSA Status:


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ( about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled