Massachusetts Veterans Jobs

MassHire JobQuest Logo

Job Information

Wolters Kluwer Senior Technology Project & Program Manager/Scrum Master in Boston, Massachusetts

Responsible for managing all aspects of diverse, medium to moderately complex IT projects, including project planning, execution, timing, functionality, quality and cost. Utilizes expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met. Communicates with end-users to provide timely and accurate information and status updates. Projects involve multiple disciplines in the IT function; individuals who manage projects exclusively in one aspect of IT, such as ERP implementation or applications development, should be matched to the specific position for that specialty.


o Servant Leader with a passion to help Agile teams thrive and deliver high value to the organization.

o Experienced SCRUM Master that has worked with teams delivering complex, multi-tier SaaS and cloud-based software solutions on time, with high quality and that delight customers.

o Schedule and lead Big Room Planning, Program Increment refinement, sprint refinement, Scrum of SCRUMs, sprint planning meetings, daily stand-ups, retrospectives, and other Agile and quality ceremonies.

o Coach, mentor and educate team members on Agile best practices and process improvements.

o Implement quality up front initiatives and champion/support organic process and micro-improvements with Agile teams. Understand priorities of initiatives and features from Business and Architectural Product Owners.

o Build and maintain relationships with other product and architectural teams, and in partnership with technical staff and members of management.

o Work with other Agile teams, their Scrum Masters and Product owners to ensure alignment and act together toward common goals.

o Demonstrates continuous growth and improvement through learning from others and bringing fresh ideas to the team.

o Creates, maintains, and shares metrics, team tools, burn-down and burn-up charts, progress dashboards, time tracking reports, executive reports, etc.

o Tracks metrics that are important to the success of the team and its delivery, and to help with continuous improvement


o Bachelor's degree or equivalent combination of education and work experience in software development.

o Requires 3+ years' experience leading Agile Software development teams through multiple release cycles.

o Must be a proven SCRUM Master for Agile software development teams with a successful track record of delivering multi-tier SaaS solutions on time, with high quality and that delight customers.

o Experience scheduling and leading Scrum of Scrums, sprint planning meetings, daily stand-ups and retrospectives.

o Lead groups to consensus and drive open times to closure.

o Able to analyze critical information and present recommendations to team and to leadership.

o Able to handle multiple tasks, projects, and priorities.

o Takes ownership for projects/tasks and drive results for the project.

o Conduct effective meetings that are punctual and have clear objectives.

o Experience with and effective at planning for and managing cross-team dependencies.

o Experience coaching and educating team members on Agile best practices.

o Experience implementing quality up-front initiatives within Agile teams.

o Ability to work collaboratively with product owners, team members and management and other Agile teams to achieve product delivery goals.

o Experience with multiple SDLC methodologies.

o Experience working with teams who develop on the Microsoft stack preferred.

o Strengths in planning, organizational navigation, and building / managing cross-team relationships.

o Certified Scrum Master (CSM) -- Scrum Alliance and Certified Scrum Professional (CSP) certification is preferred.

o Scaled Agile Framework (SAFe) training and experience a plus.

o Experience with Microsoft Azure Dev Ops (MS ADO) for project management including creating reports, dashboards and queries

o Developing reports and advanced dashboards in SFDC, Aha, SAP, and various other data repositories

o Excellent analytical and problem solving skills with an ability to analyze critical information and present recommendations to team and to leadership

o Strong attention to detail

o Identifying, collecting, and analyzing metric data

o Able to handle multiple tasks, projects, and priorities

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.