Bay Cove Human Services Shift Leader in Boston, Massachusetts
Position Title:Shift Leader
Program Name:Cambridge Warming Center
Responsibilities:The person in this role has a leadership responsibility, working closely with shift Direct Care Advocates to ensure the smooth operation of the program. The Shift Leader is responsible for creating a welcoming and safe place for homeless adults who are living on the street to come inside during the night hours so that they get respite from hazardous weather conditions. The program offers a low threshold environment that is predicated on harm reduction.
Shift Leader Duties:
Compile and distribute the nightly census.
Order program supplies and monitor inventory of program materials.
Monitor ample coverage in all program areas by the team in order to ensure respectful interaction with guests and that routines and safety procedures are followed.
Work closely with the Homeless Services Operations Manager to manage the weekly schedule in Dayforce.
Manage shift coverage by contacting relief staff or assigning overtime to counselors when necessary.
Co-facilitate any scheduled program team meeting with the Homeless Services Operations Manager.
Act in a Security Officer and/or Direct Care Advocate capacity as needed.
Qualifications:High School Diploma or GED
Knowledge of modality specific issues, such as addiction, serious mental illness, and homelessness.
CPR/First Aid Training
Must stay current with any modality required training, including HIV/AIDS, Hepatitis C, Narcan, Servsafe, PREVENT, Harassment, etc.
Driver's License Required?Yes