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Deloitte Smart Factory Business Architect, Senior Consultant in Boston, Massachusetts

Smart Factory Business Architect (Product Consultant) Senior Consultant

The team

The New Business Innovations is a group within Deloitte Consulting responsible for incubating and scaling new technology-enabled breakthrough ideas that address our clients' most pressing business challenges.

Deloitte is defining the Smart Factory landscape. We are pioneering a new model for a new digital world. Do you like to challenge the status quo? Does curiosity feed your soul? Are you addicted to the thrill of creating? Do you want to be your authentic self at work? Then consider a career within our Smart Factory practice. Creative design, state-of-the-art technology, and your imagination merge here to create lasting impact for our clients. Not to mention making for a pretty fun and meaningful career! As proof, checkout to see what we're doing in Smart Factory with a consortium of ecosystem partners at Wichita State University to bring Smart Factory to life for our clients.

Work You'll Do

A Business Architect is responsible for applying a business lens to market needs and defining the structure for software solutions in terms of key stakeholders, high-level interactions, capabilities, user stories, and any specific business requirements. They are capable of decomposing moderate to complex problems into logical components that accurately capture the needs of users and depict the ideal solution.

  • Research, develop, and document business architecture deliverables such as user personas, context diagrams, capability maps, detailed user stories, demo storyboard, and business requirements.

  • Conduct gap analysis of current to target state business architecture (in case of existing solutions) and define roadmap and plans to achieve target state

  • Collaborate with advisory support staff (business and product SMEs) and downstream teams (e.g. development, UI design) to obtain inputs, drive decisions, and solicit feedback used to develop, refine, and finalize business architecture deliverables.

  • Maintain product backlog.

  • Scope, plan, and drive working sessions and weekly checkpoints with management, advisory support staff, and downstream teams.

  • Provide input and clarifications to downstream teams (UI designers, solution architecture, development, testing).

  • Provide inputs to revise and finalize UI wireframes / mockups which will be used along with user stories and any specific requirements to design, build, and test the artifact (concept / prototype / product).

  • Documenting key decisions, action items, and notes from meetings and distributes to necessary stakeholders.

  • Coach and mentor the teams on methodology, frameworks, tools, and templates.

  • Monitor and drive progress of documentation of business architecture deliverables against project timelines.

  • Establish and perform typical scrum processes and ceremonies (e.g., stand-ups, grooming, and retrospectives).


Required Qualifications:

  • Bachelor's Degree

  • 5+ years of Business Architect experience (or equivalent)

  • Travel expectation 10-20%

Preferred Qualifications:

  • Jama Contour

  • JIRA

  • BPMN

  • UML

  • MS Visio, PowerPoint, and Excel

  • Agile software development

  • Fluent in agile: epics, themes, user stories

  • Business process modeling

  • User stories development

  • Requirements gathering and definition

  • Persona development

  • Storyboarding

  • Stakeholder interviewing and management

  • Test case development, manual testing, and defect management

  • Ability to work well with product owners, business and technical subject matter experts, product delivery managers, creative designers, technical architects, software developers, offshore delivery teams, and testers

  • Ability to lead workshops with medium-large groups of diverse participants in-person and virtually

  • Project management, planning, and organization

  • Documentation of deliverables and meeting outcomes

  • Strong sense of ownership, and responsibility for deliverables

  • Coaching and mentoring of new team members

  • Strong verbal and written English communication

  • Highly diligent, comfortable with ambiguity and solving complex problems, and flexible with willingness to stretch comfort zones to meet product, team, and competency goals.

    How You'll Grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's Culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to nourish and build a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. .

Corporate Citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.

Recruiter Tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you o your research: know some background about the organization and the business area you're applying to. We also suggest that you brush up on your interviewing skills and practice discussing your experience and job history with a family member, friend, or mentor. Check out recruiting tips from Deloitte professionals.

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.




All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.