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Smart Lunches Smart Lunches Partner Success Manager in Boston, Massachusetts

Smart Lunches Partner Success Manager

Smart Lunches is the leading lunch delivery service to millions of children at hundreds of schools, childcares, and summer camps that do not have an onsite lunch service. We provide a valuable enhanced service to the school, convenience and nutritional security to the parents, and a hot, tasty lunch to the students. Parents use our web portal to order their child?s lunch from our daily menu, our local catering partners create the customized meal for each child, and our team of Ambassadors hand deliver each meal to our school partners before lunchtime. We?re an energized, passionate group of people who believe in the value of feeding children well ? and by so doing, taking a huge burden off the parents and the schools.

Job Responsibilities:

  • Engage with our school and childcare partners as their main point of contact, ensuring a successful relationship and happy, well-fed kids

  • Launch new partners with strong communications and promotions, driving high order volume out of the gate

  • Own existing partner utilization for assigned accounts, creating and maintaining a thriving business

  • Identify and solve both partner and parent concerns and problems to drive loyalty

This position is in the Smart Lunches offices in Boston, MA (Copley Square). Compensation will be $45K base salary plus bonus. The company offers health care, vacation and stock options. Hours are 9am-5pm, Monday through Friday.

Requirements:

  • Experience in a customer-facing role

  • Great interpersonal and communication skills, able to create strong relationships quickly

  • Strong creativity and problem-solving orientation

  • Able to work in a dynamic, small-company environment, always identifying and adapting to customer needs

  • Able to problem-solve with both parents and school / childcare partners

How to Apply: Interested? Please write a thoughtfully written cover letter and submit your resume.

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