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Santander US Sr. Associate, Sales & Service Support in Boston, Massachusetts

Sr. Associate, Sales & Service Support - 2003965



As a member of Santander’s retail banking division you’ll help serve Santander’s retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Santander’s retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank.

Sr Associate Sales Service and Sipport works for the Development Director to deliver the sales and service strategy to support the goals of the business. They will be responsible for creating the content, processes, routines, skill-builders, communications, etc to support business priorities.


  • Key lead in implementation of Full Time Employee and staffing model for specialty roles

  • Responsible for execution of Santander Coaching

  • Create content for monthly Jump Starts and regular skill-builders

  • Responsible for communication and implementation of key initiatives across all Lines of Business

  • Responsible for launch and ongoing management of major strategic initiatives

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We encourage everyone to apply.




  • 3-5 years of previous retail banking experience

  • 1-3 years of experience managing retail field teams

  • Education: Bachelors or Equivalent Experience

  • Between 3 - 5 Years Specialized Knowledge

  • Ability to lead a project team to deliver (on time) project objectives

  • Ability to maintain a structured and targeted timeline for deliverable and communicate progress and deficits effectively

  • Experience in retail banking sales and service

  • Management Scope Individual Contributor

Job : Sales & Service Support
Primary Location : Massachusetts-Boston-75 State Street - 06366 - State Street-Corp
Other Locations : United States
Organization : Consumer & Business Banking (1001)
Schedule : Full-time
Job Posting : Nov 20, 2020, 3:04:53 PM