Massachusetts Veterans Jobs

Description

The missions for AWS Field Experiences (AFX) in AWS Sales, Marketing and Global Services (SMGS) is to maximize AWS’s success by delivering industry leading go-to-market tooling that enables AWS Field teams to exceed business outcomes and accelerate AWS cloud adoption.

We are seeking an experienced and strategic-minded individual who will work closely with AFX leadership, business and technical teams to manage AFX business operations including, OP1, goals, roadmap, and rhythm of the business mechanisms. The individual will drive and advance business operations while working in a fast-paced and evolving environment. They will help build the AFX strategy during OP1 season, define and manage the AFX goals and roadmap to ensure alignment to strategy, delivery and execution. The scope of this role is broad and impactful with the AFX goals and roadmap unifying countless internal and third party tools, datasets and insights to enable every team in SMGS, including AWS Global Sales (AGS), Worldwide Public Sector, Greater China Region, Partner, Professional Services, Training & Certification, and Marketing.

Key job responsibilities

This role is crucial to the successful creation and implementation of critical business operations that enable AFX to deliver for customers. This individual will collaborate regularly with cross-functional teams to:

• Establish and own the rhythm of the business that includes weekly, monthly and quarterly mechanisms and operational cycles.

• Manage the OP1 process, including strategy planning and definition, customer intake and assessment, stakeholder engagement, and document creation and delivery.

• Develop and maintain the single source of truth for the organizational goals and roadmap; highlight needs for strategic direction, greater alignment, possible consolidation or additional clarity.

• Proactively define and communicate all SOP/tools/standard templates for operational cadences that centralize organizational operations and enable delivery at scale.

• Work closely with community manager and metrics team to analyze feedback and metrics and identify trends. Use this to drive discussions related to priorities.

• Track headcount requests and allocations.

A successful candidate will have experience managing complex business challenges and driving initiatives forward in a fast-paced and evolving environment. They will be able to think strategically, act effectively and display strong analytical skills with a bias toward data-driven decision making. They will be able to communicate priorities and work effectively with multiple stakeholders and senior leadership. They will be comfortable with a degree of ambiguity and relish the idea of solving challenging problems. They will be expected to dive deep into data, and continually invent, simplify and improve improve inefficient or unnecessarily complex processes. They will have excellent organizational, project management and communication skills. They will demonstrate attention to detail and be able to build strong cross-org working relationships, earning the trust of others.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Basic Qualifications

• 5+ years of program or project management experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• 5+ years experience in technical program, project management, sales or business operations experience.

• 2+ year experience leading large projects in a matrixed, organization with multiple stakeholders or in a high-growth environment.

• Highly proficient using project management and analytics software (e.g., MS Office, MS Project, Smartsheet, QuickSight)

• Bachelors degree

Preferred Qualifications

• Strong problem solving aptitude, business acumen

• Excellent writing skills with a proven ability to synthesize complex ideas into well-constructed documents.

• Extremely proactive; takes personal ownership for producing positive results.

• Strong interpersonal skills, ability to quickly build rapport and establish credibility.

• The ability to thrive in a fast-paced work environment that requires independent self-direction, excellent time management, strong attention to detail and an aptitude for team collaboration.

• A team player with experience working in an Agile software development process.

• Experience working in a highly technical or cloud computing environment.

• Experience owning/driving strategic plans, goals, and roadmaps

• Masters degree

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.