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ICON Strategic Solutions Sr. Manager Analytics and Metrics (US or Canada Remote) in Boston, Massachusetts


ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations. With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life. Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.


Specific duties are outlined below but are not limited to:

  • Proactively manages cross functional project teams derived from the groups within clinical development to deliver a high quality clinical trial(s).

  • Assists in developing protocol overview (study design, entry criteria and schedule of activities table). Reviews protocol and CRFs and tracks development to completion.

  • Creates project budgets and manages cost to budgets. Develops enrollment projection, and drug supply needs as part of the budget.

  • Responsible for creating and maintaining MS Project timelines for each project, and uses these timelines to track and manage a project’s progress.

  • Responsible for creating Project Plans (e.g. Responsibility Table, and Communication Plans) for each project.

  • Reviews study-related support materials created by the Monitoring and Data Management Groups (e.g. study manual, monitoring plan, edit check manual, Listing Review process).

  • Responsible for clinical trial team meetings.

  • Reviews study metrics for performance and quality with the team and management.

  • Ensures review of Clinical Trial Master File for completeness.

  • Negotiates and manages competing priorities across multiple functional areas.

  • Manages and coordinates all vendors involved in the clinical trials, e.g. central lab, CROs, including managing the RFP processes and overall budget for each.

  • Prepares high-quality reports (financial, project, etc.) for management on program status and issues.


  • Highly effective organizational and communication skills

  • Knowledge of CFR and GCP/ICH requirements is required, as well as European Clinical Trial Directive knowledge is preferred.

  • Demonstrated leadership skills and the ability to solve problems proactively

  • Willingness to travel approximately 10%

  • Proficiency with Excel, MS Project, Contract development and vendor oversight. CRO management experience a plus.

  • Ability to plan, identify risks, anticipate issues and outcomes and respond strategically, tactically and operationally while balancing short-term and long-term objectives of the Company

  • Project Management Certification (PMP) is a plus

BA/BS or equivalent is preferred with a minimum of 6 years (for CPM) & 8 years (for Sr. CPM) of pharmaceutical or biotech research experience

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.

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Posted Date 2 months ago (10/4/2022 1:57 PM)

ID 2022-96584

Location : Location US-Remote

Location : Location Canada-Remote