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Deloitte Sr. Manager, Program Advisory & Delivery in Boston, Massachusetts

Applicants or employees with disabilities must be offered any reasonable accommodations, which are necessary for them to be able to perform the essential functions of a position.

Key Role Description:

HRST Teams will partner to reimagine how Talent fuels our businesses through innovative, customer-centric, digitally enabled talent services. The responsibilities of the HRST Program Advisory & Delivery (PA&D) team are to:

  • Drive and integrate transformational and strategic initiatives to execute against the Talent transformation roadmap

  • Deliver solutions with a focus on strategy, process, people, and stakeholder management impacts and outcomes

  • Lead delivery through project-based work, either wholly owned, in partnership with other Talent teams, or through other Deloitte collaborations (i.e., Consulting, US Innovation)

  • Collaborate with stakeholders to determine the best approach to test (POC/pilot) and implement solutions that align Talent to the business strategy

The PA&D team provides solutions for our Businesses, Talent leadership, and Talent professionals through project-based work, which requires facets of innovation, critical analysis, strategic planning, collaboration, program/process design, project management, and change management. Sample projects in the portfolio for PA&D have included: deployment transformation, Future of Work, PPMD Strategic Initiatives, AI/cognitive pilots, Avature implementation, reward and recognition transformation, among others.

The Sr. Manager will work closely with HRST Program Advisory & Delivery Leader to manage the day-to-day program activities and operations for a portfolio of multiple business projects or a complex business program by implementing innovative, integrated, and practical solutions that align Talent to the firm's strategy. Oversees program activities to help plan, monitor and govern program schedules and resources of moderate scope, expenditure, and effect across the Talent lifecycle. Partners with functional, geographic, and/or service line leaders to support the business and firm strategy.

Job Responsibilities:

  • Manages the development of strategic projects, current or proposed business solutions or processes, to achieve function-wide and firm wide objectives.

  • Drives the development of complex project/program objectives and work plans including, the delegation of work effort and direction of cross-functional team members over multiple program areas.

  • Directly oversees and/or manages staff of a specific business program or a portion of a large, highly complex business-related program to monitor and control program timelines and budget management.

  • Leads implementation of programs/processes/tools/designs that support key business drivers within the Channel and possibly across Channels, FSS and/or major program areas.

  • Oversees complex business analyses to support data-driven results.

  • Identifies and oversees project/program risk and issues and proposes mitigation tactics and strategies.

  • Oversees change management activities across the US Firms, including driving adoption and business engagement, training and development of project communications.

  • Acts as a spokesperson for assigned program(s) to advance the mission and goals of the program across the organization. Leads program staff to develop program position and implementation across functional service offerings. Manages external/internal communications pertaining to programs specifics, trainings, and news.

  • Manages coordination with other teams across Talent and the Businesses, including Leaders, as appropriate, to understand project implications for other programs, projects, or processes or when subject matter expertise is required.

  • Leads the development of compelling, logically structured presentations and deliverables that will be shared at the Talent and business leadership level.

  • Maintains awareness of current business trends, operating conditions, and internal process and practices that have significant impact on Talent programs.

  • Mentors Program Advisory & Delivery project team members and helps build capabilities and engagement across teams and the channel.


  • Current Manager level (CL6) candidate

  • Bachelor's Degree in Business or a related area

  • 10 -12 years of professional experience

  • Minimum of 7 years of related experience

  • Ability to think both strategically and tactically

  • Ability to manage ambiguity

  • Apply problem-solving skills

  • Strong stakeholder management skills

  • Strong analytical skills

  • Excellent program/project management skills

  • Excellent communication and facilitation skills

  • Ability to lead / manage change on a team

  • Excellent Microsoft Office skills

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $115,030 - $236,215.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.