Job Information
Point32Health Sr. Platform Engineer (TIDE) in Boston, Massachusetts
Who We Are
Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.
We enjoy the important work we do every day in service to our members, partners, colleagues and communities. To learn more about who we are at Point32Health, click here (https://youtu.be/S5I_HgoecJQ) .
Job Summary
Harvard Pilgrim Health Care Institute (HPHCI) is currently seeking a highly motivated, action-oriented, and resourceful Senior Platform Engineer to join the Division of Therapeutics Research and Infectious Disease Epidemiology (TIDE). TIDE sits within Harvard Medical School’s Department of Population Medicine (www.populationmedicine.org), leading large, complex, multi-institutional research initiatives that support major national public health activities. Our mission is to improve health care delivery and population health through research and education, in partnership with health plans, delivery systems, and public health agencies. The Senior Platform Engineer will report into the Senior Director, Informatics and will be responsible for supporting the modernization and consolidation of TIDE’s infrastructure to automate workloads and pursue next-generation innovation. The Senior Platform Engineer will leverage their experience and expertise to develop the strategy, design, and implementation of CI/CD pipelines for cloud-native applications, as well as large-scale projects hosted in either AWS, Azure, or Google Cloud Platform. The Senior Platform Engineer will collaborate with multiple teams at TIDE to improve our operations and the performance, security, and scalability of our cloud infrastructure to ensure the success of our research portfolio.
Key Responsibilities/Duties – what you will be doing
Work collaboratively with our engineering teams including Point32Health IT to identify and implement the most optimal cloud-based solutions for TIDE.
Define and document best practices and strategies regarding application deployment and infrastructure maintenance.
Ensure best security practices are followed in accordance with Federal Information Security Modernization Act (FISMA) or any other applicable guidelines and that appropriate documentation is maintained.
Design and implement cloud infrastructure solutions that meet our business requirements and align with our TIDE’s strategy and research portfolio needs.
Stay current with emerging cloud technologies in the healthcare domain, work closely with informatics researchers to test innovations in the field and their potential adoption in TIDE’s operations and research activities, and evaluate their applicability to the organization's cloud landscape.
Ensure application performance, uptime, and scale while maintaining high standards for code quality and thoughtful design.
Oversee routine security audits and implement cloud security policies and best practices to protect sensitive data and ensure compliance with security standards and regulations.
Guide and coach the more junior engineers on the team as they grow in their skills and gain experience within the Cloud Engineering space.
Provide technical leadership in the deployment and operational management of cloud solutions.
Design and maintain the Cloud provisioning templates required for building and managing our Cloud platforms while adhering to our Point32Health Security, Compliance, and Performance standards and policies.
Create data transfer and storage standard operating procedures and policy documentation while adhering to industry standards and best practices.
Design and maintain the CI/CD pipelines for building and managing our cloud-native applications while adhering to our Point32Health Security, Compliance, and Performance standards and policies.
Design, build, and deploy Cloud applications, including large-scale data processing, computationally intensive statistical modeling, and advanced analytics.
Participate in all aspects of the SDLC for Cloud solutions, including planning, requirements, development, testing, and quality assurance.
Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures.
Educate teams on the implementation of new cloud-based initiatives, providing associated training when necessary.
Develop and maintain supporting documentation for all automated processes.
Work closely with Prod and Non-Prod environment owners to develop and maintain a role-based workflow that supports segregated duties.
Oversee and support Production deployments during major release activities for components owned by the Cloud Engineering team.
Serve as SME (subject matter expert) for new and existing research programs to recommend cost effective and scalable solutions.
Other duties and projects as assigned.
Qualifications – what you need to perform the job
Education, Certification and Licensure:
Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
Relevant industry certifications (e.g., TOGAF, Azure Solutions Architect Expert, AWS Certified Architect) are a plus.
Experience:
Minimum of 5 years of experience in a Cloud Engineering or DevOps role with knowledge of AWS, Azure, or Google Cloud platforms.
Demonstrated experience in leading large projects and small teams.
Skill Requirements:
Strong leadership including ability to influence others, work independently and exercise appropriate judgment in decision making.
Proven ability to collaborate with multidisciplinary teams of business analysts, developers, data scientists, and subject matter experts.
Strong verbal and written communication skills and the ability to communicate effectively with management, peers, and the other departments within IT.
Respect for change management, environmental integrity, and process workflow within a relatively new and rapidly maturing organization.
Strong analytical and technical ability including strength in general issue troubleshooting.
Understanding of and experience with the five pillars of a well-architected framework
Ability to quickly learn TIDE’s specific processes, topology, tools often with limited documentation.
Technical experience with the following: OS Level Administration (Linux, Windows), IaC Provisioning Tools (Terraform, ARM, Ansible, CloudFormation), Software development lifecycle principles, Build Orchestration Tools (Jenkins, Bamboo, etc.)
Preferred experience with deployment Tools (CD/RO, Ansible, Azure DevOps, etc.) and Source Control Management (GitHub, SVN, BitBucket, etc.)
Proficiency in scripting languages such as Python, Bash, or JavaScript.
Experience with container technologies (Docker, Kubernetes) and microservices architecture.
Preferred experience with federal government agency operations and compliance (FISMA, FEDRAMP, NIST controls, etc.)
Familiarity with DevOps principles and CI/CD tools like CloudBees/Jenkins, GitLab, or GitHub Actions.
Working Conditions and Additional Requirements :
Must be able to work under normal office conditions and work from home as required.
Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
May be required to work additional hours beyond standard work schedule.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.
Compensation & Total Rewards Overview
As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law.
Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:
Medical, dental and vision coverage
Retirement plans
Paid time off
Employer-paid life and disability insurance with additional buy-up coverage options
Tuition program
Well-being benefits
Full suite of benefits to support career development, individual & family health, and financial health
For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/
Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity
Point32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do—from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team's strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
At Point32Health, we strive to be a different kind of nonprofit health and well-being company, with a broad range of health plans, and innovative tools that make navigating health and well-being easier, guiding our members at every step of their health care journey to better health outcomes. We are committed to providing high-quality and affordable health care, improving the health and wellness of our members, and creating healthier communities across the country. The Point32Health name is inspired by the 32 points on a compass. It speaks to the critical role we play in guiding and empowering the people we serve to achieve healthier lives. Our employees are hard-working, innovative, and collaborative. They look for opportunities to grow and make a difference, and they help make us strive to be one of the Top Places to work in New England.