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VMware Sr. Product Manager - Opportunity for Working Remotely in Boston, Massachusetts

Product Manager – EUC Backoffice

VMware is searching for a Product Manager to help transform EUC solutions and business operations into a true, scalable SaaS operating model. This individual will work closely with leadership to execute strategies related to automated product fulfillment, pricing & packaging lifecycle, as well as with regards to SaaS transformation.

As a Product Manager, you will be responsible for engineering solutions that connect systems and processes together across the BU’s product portfolio. These solutions should include combinations of product design, system modification, and process creation to establish and optimize a SaaS operations strategy. The manager will work closely with all teams to establish SaaS model of customer products and services (e.g. product management, product marketing, partner operations, sales, engineering).

The collaborator’s focus also includes working with solutions for external back-end systems, including existing billing, provisioning, and tenant management frameworks. This requires working across multiple teams, internal and external systems, and levels of management within VMware and with third-party providers.

The role requires an individual with high co-operational and analytical skills who can create a shared vision for VMware’s End User Computing business unit, as well as further other business units within VMware.

Key Responsibilities

  • Create and maintain comprehensive product release and backlog of EUC back-office systems involved with provisioning, billing, and reporting

  • Design and review technical user stories related to SaaS product lifecycle management, monitoring, and packaging support

  • Enthusiast of SaaS operating model and back-office vision roadmap through collaboration with EUC and VMware core back-office product management and engineering teams

  • Work directly with internal customers and partners, as needed, to understand the issues not currently addressed and influence change within products and services to address problems

  • Collaborate with engineering on solution designs for system integration and internal tools needed within the EUC back-office infrastructure

  • Engage with key stakeholders to build a comprehensive list of BI, finance, and billing needs related to changes in product offering and fulfillment

  • Coordinate with and report on multiple product and project tracking instances with a high volume dependencies between organizations and projects in-flight

Required Skills

  • Minimum 5 years in product management, technical marketing, solutions architecture, or comparable experience

  • Minimum 2 years of work experience in a company that offers a software-as-a-service solution, or software products

  • Superb written and verbal communication skills characterized by technical acumen, clarity, and brevity, including working with product story documentation

  • Ability to gather and process requirements from persona’s internal and external, including 2 years of work in a customer or partner facing capacity

  • Advanced project acumen with software management solutions just at Atlassian Suite, Bugzilla, GitHub

  • Ability to work with people at all job levels across a broad variety of job functions to coordinate cross-team projects

  • Demonstrated analytical skills and a natural predisposition toward data-driven decision making, additionally able to make reasoned decisions in situations of uncertainty or imperfect data

  • Experience with offer setup, subscription management, billing, pricing, analytics, and monitoring preferred

Preferred Skills

  • Excellent organizational skills to juggle many tasks without losing sight of what’s most important

  • Extensive work with partner and channel operations, focusing on provisioning and billing alignment

  • Experience working with device endpoint management or enterprise mobility solutions is preferred

  • Previous experience in cloud services business such as AWS, Azure and SFDC

  • Previous experience in billing information systems such as SAP or SFDC

  • Previous experience managing small to medium teams of individuals, executing organization vision

  • BS in Computer Science or related technical field, with MS or MBA a plus

Category : Marketing

Subcategory: Product Management

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2021-02-23

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

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