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VMware Staff Site Reliability Engineer - FEDRAMP - Opportunity for Working Remotely in Boston, Massachusetts

The Elevator Pitch: Why will you enjoy this new opportunity?

In this role, you’re going to have the unique opportunity to build, and support a FEDRAMP compliant version of our ambitious SaaS solution (Tanzu Mission Control) that helps our users operate and manage Kubernetes at scale. You are passionate about improving the security, resiliency, reliability, and performance of systems. Tanzu Mission Control allows you to build, manage, and operate a self-service Kubernetes platform that can run anywhere. You will be working as a collaborative partner in a diverse environment whose teams care about the products they are creating, how they create them, and the quality of the result. You will be learning and growing your career at the company that values and invests in its employees

What is the primary need, technical challenge, and/or problem you will be responsible for?

T his position will perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil, and therefore any offer will be contingent upon verification of both of these requirements.

We need someone who can help us build a FEDRAMP compliant environment for running Tanzu Mission Control, which already exists in a non-FEDRAMP environment. You will be responsible for understanding and engineering FEDRAMP compliant infrastructure solutions running on top of AWS GovCloud. You will maintain services once they are live by measuring and monitoring availability, latency, and overall system health as part of an on-call rotation. You will manage hosted services and recognize the challenges, complexities and trade-offs to be made when building and deploying new systems to production

What are examples of the types of challenges that you might help solve?

  • Achieving FIPS 140-2 compliance when open-source software that is not using FIPS-validated cryptography libraries is part of the product.

  • Ensuring that products fully function in air gapped environments.

Success in the Role: What are the performance goals over the first 6-12 months you will work toward completing?

  • Owning the infrastructure delivery for TMC into FEDRAMP environments

  • Architect solutions for delivering a modern day SaaS into a highly constrained environment

  • Develop Jenkins automation to provision and manage our FEDRAMP compliant infrastructure using tools like Terraform and Kubernetes

  • Collaborate with our CI/CD team to ensure they have a way of deploying Tanzu Mission Control code into this FEDRAMP environment

  • Partner with compliance and security organizations to adapt our infrastructure and services to be FEDRAMP compliant

  • Contribute to FEDRAMP Tanzu Mission Control’s increased reliability while maintaining support for product driven initiatives

  • Delivering compliance documentation such as bodies of evidence (BOE) or architecture diagrams

What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

  • Collaborate on a team to build, review, and help design high quality code and infrastructure using Golang and Terraform

  • Be responsible for maintaining Kubernetes resources in staging and production FEDRAMP environments.

  • Participate in on-call rotation being part of geographically distributed teams

  • Identify and resolve performance bottlenecks or anomalous system behavior and perform retrospectives around incidents

  • Develop automation for the deployment, monitoring, and observability of services operating in FEDRAMP with tools like Prometheus

  • Support routine compliance audits by generating audit evidence and updating compliance processes or diagrams

  • Identify needs for new compliance tooling and work with product management and compliance engineering teams to execute.

What is the leadership like for this role? What is the structure and culture of the team like?

The hiring manager for this role is Kam Kyrala, Manager, Site Reliability Engineering for Tanzu Mission Control. His expertise has been built from years as a front-line engineer, technical lead, and for the last six years, managing Site Reliability Engineering teams.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting

  • Employee Stock Purchase Plan

  • Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

  • Generous Time Off Programs

  • 40 hours of paid time to volunteer in your community

  • Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

  • Financial contributions to your ongoing development (conference participation, training, course work, etc.)

  • Healthy and local inspired snacks in all our on-site pantries

This job may require the candidate to comply with travel restrictions and/or work from a facility that requires full vaccination prior to entry. Further, depending on various factors, including legal challenges to the Executive Order on Ensuring Adequate COVID Safety Protocols for Federal Contractors, VMware may require employees to be fully vaccinated effective January 18, 2022.

Category : Engineering and Technology

Subcategory: Site Reliability

Experience: Business Leadership

Full Time/ Part Time: Full Time

Posted Date: 2021-12-21

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at

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