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State of Massachusetts Summer Intern - Child Support Enforcement Metro Region in Boston, Massachusetts

Agency Overview The Department of Revenue's core mission is to collect the revenues required to support the business of the Commonwealth, to make a difference in the lives of children by enforcing the financial responsibilities of parenthood, and to assist Massachusetts cities and towns in sound and efficient fiscal management. Vision Our vision is to conduct our operations in a manner that inspires public confidence in government by administering and enforcing tax, child support and municipal finance laws in ways that are innovative, customer-focused, and transparent. Bureau/Division Overview The mission of the Department of Revenue’s Child Support Enforcement division is to protect the economic well-being of the Commonwealth’s children by enforcing the financial responsibilities of parenthood. Effective child support enforcement is an essential part of the larger effort by the Commonwealth and the federal government to promote families’ economic self-sufficiency. Position Summary The Metro CSE summer intern (graduate student) will assist the Regional Director in analyzing trends and data, gathering additional data from customers, and recommending strategies for improving outcomes. The work will be focused on two key areas of CSE’s work: genetic testing for paternity and enforcement of child support orders using license suspension. Core Responsibilities * Compile and analyze data from genetic testing appointment outcomes and license suspension activities to identify trends and discover opportunities for improvement. * Contact customers to obtain additional information regarding genetic testing appointments and compiling the results of the research into reports or presentations. * Assist the Regional Director in strategizing potential areas where improvements can be made and making recommendations for change. * Assist the Regional Director in presenting the outcomes of the intern’s work to other senior managers in the Division. Preferred Qualifications * Interest in public sector work/delivery of government services * Understanding and support for the mission of CSE to ensure all children receive the financial support of their parents. * Strong communication skills, especially with diverse groups of people. * Experience working with Excel and basic Excel functions and charting tools. Minimum Employment Requirements Proof of enrollment as a full-timegraduatestudent for the upcoming school Hourly rates are $21.00 for undergraduate students and up to $30.00 for graduate students based on field of study, experience, and grade level. /An external candidate recommended for a position with the Department of Revenue will be subject to a background check that includes checks for: state and federal tax compliance; child support compliance; education verification; Massachusetts CORI checks; criminal background checks in state(s) of current and previous residence/employment; validation of eligibility to work in the United States; and national fingerprint-based criminal background checks./ First consideration will be given to those applicants that apply within the first 14 days. Please see Preferred Qualifications. *Comprehensive Benefits* When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! Executive Order #595:As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Community and Social Services* *Organization: Department of Revenue *Title: *Summer Intern - Child Support Enforcement Metro Region Location: Massachusetts-Boston-100 Cambridge Street Requisition ID: 230003PW