Change Healthcare Technical Business Analyst - Data Analyst in Boston, Massachusetts
Technical Business Analyst - Data Analyst
Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.
TitleTechnical Business AnalystOverview of PositionWe are looking for a dynamic, motivated, self-learner to join our team as a Technical Business Analyst. T he Technical BA/Data Analyst would support our project intake across the Enterprise. In addition, the role would coordinate visibility/transparency of dashboarding and metrics leveraging corporate tools.
This role will be an individual contributor role. He/she must demonstrate strong analytical skills, technical acumen, first-hand experience working in an Agile methodology, while collaborating with and achieving actionable results through others, building strong and sustainable relationships and interacting with all levels of the organization. What will be my duties and responsibilities in this job?
The role will be 75% Data Analyst will apply data analysis techniques to analyze and synthesize data, construct data analytics processes.
Ability to apply statistical techniques to a variety of datasets and problems to provide meaningful insights.
Demonstrate good judgment and analytical skills to conduct open-ended analysis and present recommendations.
Demonstrate excellent customer relationship building, interpersonal skills and the ability to communicate effectively with all levels of stakeholders.
High level of motivation to solve existing problems while anticipating new issues.
A highly driven, self-motivated, and a results-oriented individual who is comfortable working in a fast-paced complex work environment with minimum guidance.
This role will be 25% Technical BA. Drive the early intake requirements process Business Unit (BU) Requestors seeking Core Technology Products and Services to support their needs. The incumbent will serve as a liaison between Core Technology and the BU through preliminary discussions and data collection to gather proper business & technical requirements, facilitate technical design huddles, and prepare all documentation to hand-off to later demand management phases and/or Agile Delivery Teams.
In collaboration with our Technical SMEs and the Demand Management Estimation Team, compile cost estimations including co-managing of standard component bundles and estimate pricing sheets.
Post estimate completion, monitoring of funding and resource allocation (including both internal and outsourcing).
Support effective decision-making through qualifying analysis using standard filtering tools based on business need, solution alignment, and capacity impact.
Ensure compliance of data/tools for accuracy of reporting
Propose and promote standards for how content is created, delivered, and maintained.
Proactively identify process improvements, determine root causes/road-blocks, and propose solutions to improve business processes and technology solutions. Handle complex escalations that might span across multiple business units and technical teams.
Assist with the development of processes, systems and tools to keep pace with our team’s growing and rapidly changing business needs.
What are the requirements needed for this position?
Bachelor’s degree in Business Administration, Information Technology field, or equivalent experience.
A minimum of 5 years in a technical business analyst role. Undergraduate degree in business, finance, engineering, or a related field.
Strong working knowledge and experience in IT infrastructure and delivery on-prem and cloud.
5+ years of functional experience within Information Technology managing complex and cross functional projects.
Ability to proactively drive and facilitate multiple incoming requests from various business unit channels.
Maintain a high level of attention to detail, the ability to work independently, adjust priorities, and work in a continuously changing environment.
Strong written and verbal communication skills, especially the ability to present complex business and technical information in a clear and concise manner. ·
Strong analytic skills and a demonstrated ability to build and manage various process models, business forecasting, analysis & filtering, and problem solving.
Technical knowledge in building Confluence Pages, Jira, Nintex Forms, Power BI/Spotfire/Splunk or related BI Tool, and MS Excel Spreadsheets (i.e. Macros, Filtering, Pivot Tables, vlookups, formulas, etc…).
Strong analytical and critical thinking skills ·
Strong communication skills (writing, speaking, presenting) ·
Ability to work with disparate teams virtually ·
The ideal candidate would have direct exposure to Agile ·
Must have a strong business acumen, as well as technical acumen. · Experience with processes and requirements gathering ·
Experience working with tools such as Clarity, Jira, Confluence a plus
What other skills/experience would be helpful to have?
Must have a strong business acumen, as well as technical acumen.
Experience with processes and requirements gathering.
Strong communication skills.
What are the working conditions and physical requirements of this job?
General office demands
Ability to work remotely
Diversity and Inclusion:
•At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.•Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/diversity Feeling Inspired? Ready to #MakeAChange? Apply today!
COVID Vaccination Requirements
We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and, when j ob-related and consistent with business necessity , we may require periodic testing for certain roles. Some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.
Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.
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Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.
Change Healthcare is an equal opportunity employer. All qualified applicant will reveive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.
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