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Wolters Kluwer Technology Implementation Consultant - Remote in Boston, Massachusetts

  • USA Remote *

Wolters Kluwer is a global leader in professional information services for the legal, tax & accounting, finance, audit, risk, compliance and healthcare markets rely on our solutions to manage their business efficiently, deliver results and succeed in an ever more dynamic world. Our portfolio offers software tools coupled with content and services to make critical decisions with confidence to help save lives, do business and get it right.

This is a client-facing role to help new customers to implement and existing customers to migrate our suite of solutions. Working at multiple levels up to VP with cross functional teams across our Professional Services organization, this position builds truly consultative long-term client relationships to make them more successful.

Key Responsibilities

  • Analyzing, planning, implementing or migrating our solutions in a client facing role

  • Document and track project activities and implementation project status changes

  • Install and configure the CCH Axcess and ProSystem fx solution of software applications

  • Collaborate with customers to aid in data preparation and implementation planning

  • Migrate data from legacy products

  • Manage projects around multi-product software implementations

  • Train and consult with IT personnel and firm administrators on best practices for operation and configuration

  • Troubleshoot implementation issues reported by customers and provide technical sales support

  • Assist with product enhancement suggestions and design

Key Requirements

  • Minimum of 2 years of experience in a client facing software implementation role

  • Minimum of 3 years of experience supporting IT environments and applications

  • Bachelor’s degree in computer science, business or equivalent field of study OR equivalent experience

Preferred experience:

  • Experience with data structures and schema design

  • MCSA, MCSE, or related certifications

  • Experience with LAN management, routing and traffic flow

  • Knowledge of WAN protocols, public DNS and PTP technologies

  • Data security and encryption knowledge

  • Understanding of relevant metrics and analytics

  • Power BI, Power Query or Robocopy experience

  • Experience with: Windows Server 2008 R2/2012 R2/2016, IIS, SQL Server 2012/2014/2016, Active Directory, Citrix MetaFrame, Virtualization Software (VMware, Hyper-V), and network security

#LI-Remote

Additional Information :

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Salary range: $53,270 - $76,100

EQUAL EMPLOYMENT OPPORTUNITY

Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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