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The Greater Boston Food Bank Vice President of Technology in Boston, Massachusetts

Vice President of Technology

+ + Job Tracking ID: 512213-746291

  • Job Location: Boston, MA

  • Job Level: Executive

  • Level of Education: BA/BS

    • Job Type: Full-Time/Regular
  • Date Updated: October 16, 2020

  • Years of Experience: 10 - 15 Years

  • Starting Date: ASAP

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Job Description:

The Vice President of Technology emphasizes business knowledge with broad technical depth across multiple disciplines, along with influential and leadership abilities that will be used to build digital business agility, support strategic corporate growth plans and contribute to increase market opportunities—taking operational, cybersecurity, data privacy and compliance risk into consideration, while balancing fiscal responsibility.


  • Identify, design, and implement state-of-the art technology solutions to meet GBFB’s current and future business needs. Manage the overall direction of the company’s technology through strategic planning and evaluation.

  • Evaluate technology trends and developments for business opportunities and risks, and introduce strategies to capitalize on these opportunities and to mitigate risks.

  • Partners closely with business leaders to understand GBFB’s business, the external marketplace, and the needs of GBFB stakeholders.

  • Leads the technology governance activities to ensure close partnership with the business and transparency in all technology initiatives.

  • Analyze and effectively communicate complex business and technology issues/needs and act as a consultant to help business leaders identify technology solutions to improve their operations efficiency and effectiveness and support growth goals.

  • Keeps innovation at the forefront. Leverages fresh perspectives, breakthrough ideas, and new paradigms to create business technology value.

  • Monitor technology performance and recommend continual improvements; continuously focuses on improving process and practices that create the most value.

  • Support the identification and implementation of a flexible technical architecture to support growth.

  • Effectively manage operating expenses within the established budget; continually reviewing opportunities for reducing expenses and driving efficiencies. Identifies and recommends strategic investments that have positive ROI.

  • Oversee creation of technology business plans in support of business needs and technology strategy, partnering closely with business leadership. Consistently delivers results against defined plans.

  • Leverages external partners effectively in all aspects of technology, from strategy through delivery. Able to manage complex vendor relationships and hold vendors accountable for results.

  • Takes bold actions and is a change leader. Advocates for change with confidence; takes ownership and personal responsibility for implementing change, and leverages communications, goals, resources, and metrics to ensure broader understanding and accountability.

  • Effectively communicate upward and across business and technology teams; builds strong partnerships with senior leaders and technology stakeholders, both internal and external.

  • Create KPIs, goals, and metrics across the portfolio in order to drive continuous improvement throughout the organization.

Experience and Skills:


  • 10+ years of experience in a senior-level technology leadership position. Engineering expertise in agile application development, contact center and digital and cloud-based applications. Technology Savvy.

  • Proven ability to look strategically and creatively at complex problems and systems and identify practical solutions to solve those challenges

  • Ability to act with an owner-mindset, responsible for all aspects of the business’ success including customer satisfaction, financial returns, and continued growth

  • Demonstrated track record for attracting and developing strong leadership talent. Experience leading engaged teams who deliver integrated solutions to meet customer needs. Demonstrated ability to lead and manage a mixture of highly specialized technical and operational resources across a range of locations. Able to elevate the performance of empowered teams. Ability to motivate and hold people accountable for delivering results.

  • Strong communication and influencing skills; able to communicate with all levels of organizational leadership and deliver impactful presentations

  • Change agent; advocate for ever needing change across the organization and able to create Followership

  • Project management skills

  • Budgeting and financial management; ability to maximize resources and manage capacity

  • Bachelor’s degree required; Master’s degree preferred; Technical and business fields of study preferred

  • Leads large organizations in the delivery of all responsibilities for this role, promoting a culture based on our guiding principles of customer, agility, and empowerment.