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Cisco Cloud Platform Engineering Technical Leader in Boxborough, Massachusetts

In the Cisco Customer Journey Solutions group, we are passionate about delivering amazing experiences to both customers and employees. We believe software can truly change the world and how it gives and receives customer service and it is our mission to be the leader in this space. To enable this vision, we are looking for passionate, smart, and motivated Infrastructure Engineer to join our Infrastructure team.

As an Infrastructure Engineer, you will

Drive the deployment and support for microservices

Work closely with development teams to ensure that solutions are designed with customer user experience, scale/performance and operability in mind

Ensure that your developers are never doing repetitive tasks, and the infrastructure is kept up to date as the stack evolves.

Explore possible automation areas to accelerate the work for developers.

Build and maintain continuous integration and delivery pipelines that can be used to drive quality and consistency throughout the full software lifecycle.

Use and work on issue tracking tools and knowledge bases like JIRA and Confluence to organize the work and report on its progress for maximum transparency into the software development lifecycle.

In this role, you will work with:

Product Managers who will help you know our customers and partners so you can deliver solutions that meet their needs and wants.

Engineering Managers who will enable you to focus on doing what you love: delivering great software; they will also be your coach and guide on this exciting stage of your career journey.

Technical Architects who will play a hands-on role in helping you design, develop, and operate with the best practices, patterns the industry has to offer.

You will work with Customer Success and Technical Assistance teams to support customer issues with top priority.

To get this job, you will need:

10 or more years of hands-on cloud platform development and deployment experience.

Experience providing technical leadership to Agile team/project

You have proven expertise with two or more of the following languages: Bash, Python, Go, Java, and/or Javascript.

You have experience in delivering always-on customer focused applications (i.e. online 24x7x365).

Experience with cloud infrastructure services such as AWS, OpenStack, GCP, or similar. AWS Experience is a must have, GCP and Azure experience is a Plus

Experience with Kubernetes or other Docker/containerization tools and CI/CD pipeline development.

You have complete understanding of operational tools and concepts, such as alerting, monitoring, logging and health checks.

You have proven experience building and scaling data services (e.g. Cassandra, Elasticsearch, Redis, Vault).

Experience with configuration management tools such as Puppet, Ansible, or Chef and automation tools such as Jenkins.

Working knowledge of Unix/Linux operating systems with experience in shell scripting.

Understanding of security concepts and technologies.

Understanding of Software Development Life Cycle, Test Driven Development, Continuous Integration and Continuous Delivery.

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re "old" (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can’t put us in a box!

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

We Are Cisco. #WeAreCisco

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.