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Travelers Insurance Company International Surety Underwriting Manager in Braintree, Massachusetts

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category


Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$110,800.00 - $182,800.00

Target Openings


What Is the Opportunity?

Underwrite new and renewal surety business in the Construction Services and Commercial Surety Business Units for assigned international territories.

Consider all strategic aspects of the situation and make independent decisions within underwriting authority.

Actively participate in credit and underwriting committees and provide input on underwriting decisions in support of assigned international operations.

Assist international operations in achieving their budgeted financial results (premium, loss ratio, retention, commissions, pricing, and new business) through execution of underwriting strategies and long-term business plans.

Aid in informing and developing underwriting priorities for assigned territories.

Support sales goals and plans of the international operations, identifying ways to add value and help build and maintain client and producer relationships.

Assist in the coordination of cross-border opportunities and transactions between international and domestic teams for US and Canadian clients.

Support international fronting team as appropriate on fronted transactions.

Communicate product information and strategies to international operations and provide technical leadership.

What Will You Do?

Underwriting Responsibilities:

  • Underwrite and assess risk for Bond & Specialty Insurance surety accounts in Construction Services and Commercial Surety.

  • Make appropriate decisions within own underwriting authority and make appropriate recommendations to referral Underwriter/Manager.

  • Underwrite most complex/demanding accounts and risks and consider different approaches toward risks to maximize profitability (e.g., pricing, retention, endorsements, limits, indemnity, and security) by considering all factors related to the account.

  • Within authority limit, make timely and prudent decisions consistent with Bond & Specialty Insurance Construction Services and Commercial Surety requirements and standards and within submission timeframe.

  • Understand and communicate segment strategies to international operations. Execute strategies on their accounts to produce budgeted results. Actively seek feedback regarding strategies and work with the international operations to take actions necessary to address issues.

  • Portfolio Management - Continuously manage portfolio of business (maintain quality of business required by Business Unit strategy). Work with management, legal, claims, finance, and other support units as necessary.

  • Accountable for accurate underwriting documentation / information in account management systems and adherence to documentation standards.

  • As the referral Underwriter, assure that policies and accounts are effectively underwritten, handled and documented in compliance with local, Business Unit, and regulatory standards and requirements.

Sales Management Responsibilities :

  • Act as a partner with the international operations to review sales plans and determine appropriate levels of Home Office visibility to support producer relationships.

  • Participate with international operations on account specific direct sales efforts, as required, to influence the outcome of the sale.

  • Partner with international operations on sensitive account specific communication and participate in the communication if necessary.

  • Support and encourage cross sell opportunities within Bond and Specialty Insurance and Travelers.

  • Participate in producer and industry functions to increase visibility in the marketplace, network with key players in the territory and industry, and increase knowledge of the industry.

  • Producer and account interaction focuses on meeting customer expectations regarding response time and knowledge of products and business.

Operations Responsibilities:

  • Maintain a collaborative relationship with international operations, domestic Field Offices and Home Office (i.e. Claim, Legal, Finance, Reinsurance, Fronting) colleagues.

  • Actively participate in Business Unit and Hub meetings.

  • Demonstrate superior responsiveness (consistency, quick response, knowledge of products).

  • Interact and participate on national projects having an impact on the business. Leads projects as required.

  • Execute on policies, procedures, and strategies.

Preferred Qualifications

  • Bachelor's degree or equivalent.

  • Portuguese language skills, with Spanish being a plus.

  • 7+ years of surety underwriting experience.

  • Good financial, risk, and technical analysis skills.

  • Strong written and verbal communication.

  • Ability to work well on teams (both direct and matrix).

What is a Must Have?

  • Minimum of 5 years of equivalent work and/or industry experience.

What Is in It for You?

  • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.

  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

  • Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.

  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit .