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Pointe Group Care, LLC Business Office Manager in Brewster, Massachusetts
The AR Coordinator assumes total responsibility for the day-to-day operations of the Business Office in relation to Accounts Receivable, collections, Medicaid eligibility, & Personal Needs Accounts for his/her designated facility. Will provide effective lines of communication to all residents, responsible parties, & staff. Under the directions of the Regional Business Office Manager, the AR Coordinator will keep the Central Office informed of the day-to-day proceedings within the facility & will be sure to adhere to all corporate policies & procedures. This is a full-time position with a generous benefit offering. RESPONSIBILITIES: Reconciling & maintaining daily & monthly census reports. Discuss census changes in morning meeting to catch any changes. Maintaining/creating admission & discharge records for all residents. Review resident admission agreements for appropriate documentation. Ensure resident info & payer setup is accurately entered into patient software. Assist with any financial problem-solving needs of residents & responsible party individuals as needed. Balance daily receipts, bank deposits daily, & posting deposits into patient software. Prepare & mail monthly statements for residents & responsible parties. Maintain an MMQ Log & level of correction. Following Medicaid pending, conversions & redetermination applications. Prepare quarterly resident trust PNA statements for resident & responsible parties. Report any delinquent accounts to the Central Office/Regional Business Office Manager & Administrator. Maintain PNA records according to guidelines. Attend the weekly Medicare & Medicaid meeting. Knowledge of Health Insurance in a Skilled Nursing Facility setting. Ensures effective & efficient lines of communication between the Business Office & the Central Office. File rep payee applications with SSA & reporting. Send monthly private statements. Key patient ancillaries at end of month (pharmacy, x-ray, oxygen, equipment, lab, ambulance). Collection calls on all private type balances. Satisfy monthly review of entire aging with Director of Finance. Answer all questions on private aging review. Update demographics as needed in software. Other duties as assigned. QUALIFICATIONS: High School diploma 2 years of experience in long-term care