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Kelly Services Quality Support Specialist (Manufacturing - Distribution) - Bridgewater MA in Bridgewater, Massachusetts


POSITION: Quality Support Specialist (Manufacturing - Distribution)


WORK HOURS: 7:00 am to 3:30 pm Monday - Friday

RATE: $ 20 - 22.00/Hour - with Benefits


Kelly Outsourcing & Consulting Group (KellyOCG), a managed solution provider and business unit of Kelly Services, Inc., is currently seeking a Quality Support Specialist for a long-term engagement at one of our Global clients in Bridgewater, MA.

This role is a full-time, fully benefitted position. As a KellyOCG employee you will be eligible for Medical, Dental, 401K and a variety of other benefits to choose from. You’ will be eligible for paid time off, including holiday, vacation and sick/personal time. All KellyOCG employees receive annual performance reviews.

As a Quality Support Specialist placed with KellyOCG you will be responsible for the following:

The Quality support specialist must demonstrate the ability to comprehend work assigned and work independently. This individual should be structured, organized, and detail oriented.

Focus will be placed on teamwork through interaction with internal and external partners including, but not limited to, group leads, supervisors, management, and quality personnel.

Additionally, this individual will participate in team-based activities and will be expected to perform projects as required by the business. Other tasks will arise and be assigned at the discretion of the supervisor. Up to 10% domestic travel required.

A minimum of 3 years of GxP manufacturing experience is required

A minimum of 1 year of experience in a distribution or warehouse environment is required

Experience in a logistics, supply chain, manufacturing, or quality environment is required

Ability to rigorously follow procedures

Ability to create a real quality focus within the organization

Ability to build effective collaborative/partnering relationships with internal and external stakeholders

Strong communication skills, leadership skills, and staff development

Demonstrate technical expertise

Experience utilizing and understanding standard operating procedures (SOPs) is required

Proficient knowledge in Microsoft office products

Strong project management skills required

Process Excellence Methodologies, lean, Six Sigma, or green/black belt certification is preferred

Experience in a FDA and/or GMP regulated environment is preferred


Liaise between operations quality engineer and quality manager

Track and engage in open non-conformances (NCs) and corrective and preventive actions (CAPAs)

Attend weekly quality meetings

ETQ subject matter expert (SME)

Provide support in all internal and external audits

Ensure that the distribution center (DC) is prepared to successfully meet any internal or external audit

Ensure conformance to regulatory compliance requirements such as Verified-Accredited Wholesale Distributors (VAWD), business continuity plans (BCPs), etc.

Assist with DC licensing activities

Complete all other tasks/projects in support of the DC, as assigned by supervisor/management


Manage relationships and communications with internal and external customers to support all customer needs

Participate in team-based activities

Communicate problems to supervisor


Exhibit the Customer five quality principals

Incorporate a lean workplace philosophy

Support on-going Environmental Health Safety initiatives 3-5 years experience required High school diploma required / degree preferred.


Paid every Friday

Health insurance

Dental Vision

Long term disability

Short term disability

Life insurance

9 holidays paid per Calendar year

10 vacation days paid per Calendar year (accrual)

5 personal days paid per calendar year.

Gym access 24/7

Paid training (compliance wire, about 3 days)

401K savings plan

These truly are the perfect positions for individuals with previous experience within a manufacturing, production environment. Lead or Supervisor experience but not necessary.

For immediate consideration send resume in word format to:


Subject Line: Quality Support Specialist/Your full name/ Phone number

Why Kelly ® ?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly ®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.