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State of Massachusetts Child Support Processing Clerk in Bristol Probate %26 Family Court, Massachusetts

ALL APPLICANTS MUST APPLY DIRECTLY THROUGH THE TRIAL COURT EMPLOYMENT PAGE LINKED BELOW. * *IF YOU APPLY THROUGH THE APPLY ONLINE LINK ABOVE ON THIS MASS CAREERS PAGE YOU_WILL NOT BE CONSIDERED_FOR THIS POSITION. * * * *PLEASE USE THE FOLLOWING LINK TO APPLY (CUT AND PASTE INTO YOUR BROWSER IF THE EMBEDDED LINK DOES NOT WORK): You have successfully applied to the position when you receive an email from theMassachusetts Trial Court. If you only receive an email from MassCareers, you HAVE NOT successfully applied. Please call 617-742-8575 with any questions. POSITION SUMMARY This series is responsible for performing a variety of duties related to the establishment and enforcement of court orders pertaining to divorce, separation and paternity matters involving minor children within the Probate and Family Court Department. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: /This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies./ Child Support Processing Clerk I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of simple to moderately complex duties requiring knowledge of specific court procedures and a general awareness of laws that determine those procedures. MAJOR DUTIES Child Support Processing Clerk I Duties: Performs general intake case duties including receiving court papers and documents from the Department of Revenue and other parties. Checks index for new cases, assigns docket numbers, and prepares index and docket sheets. Dockets all complaints, judgments, orders, income assignments and actions taken by the Court on the hearing date. Copies, files, retrieves and sorts court papers, documents and folders according to established procedures. Provides customer service in paternity and child support cases to attorneys, litigants, law enforcement personnel and the general public. Distributes the Child Support Case Intake Form and Child Support Enforcement Services Application Form to parties in child support matters. Responds to routine requests for information concerning cases, scheduling and court procedures. Performs other duties as the needs of the Court require. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Child Support Processing Clerk: Child Support Processing Clerk I Requirements Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with other Job: Administrative Services* *Organization: Probate & Family Court Dept *Title: *Child Support Processing Clerk Location: Massachusetts-Bristol Probate %26 Family Court Requisition ID: 2100045J