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Robert Half Medical Receptionist in Brockton, Massachusetts

Description We are offering a contract to hire employment opportunity for a Medical Receptionist in our Brockton, Massachusetts office. As a Medical Receptionist, you will play a critical role in managing patient interactions and ensuring efficient operations within our healthcare facility. This role is crucial to delivering exceptional customer service to our patients and supporting our healthcare professionals.

Responsibilities:

• Respond to all incoming patient calls and inquiries promptly and professionally.

• Manage patient check-in and check-out processes to ensure smooth patient flow.

• Schedule follow-up appointments for patients as per healthcare provider recommendations.

• Keep track of upcoming patient appointments and send reminders to ensure no missed appointments.

• Maintain and update patient medical records with high accuracy.

• Utilize Electronic Medical Records (EMR) system to record and retrieve patient information.

• Understand and use basic medical terminology to effectively carry out receptionist duties.

• Ensure patient privacy by managing sensitive information in accordance with regulations.

• Assist with other administrative tasks as required to support the smooth running of the healthcare facility. Requirements • Proficiency in managing Patient Medical Records

• Demonstrable experience with Medical Records handling

• Familiarity with EMR - Electronic Medical Records system usage

• Understanding of Basic Medical Terminology

• Previous experience with Receptionist Duties

• Excellent communication and organizational skills

• Ability to maintain patient confidentiality

• Proficient in Microsoft Office Suite

• Strong multitasking and time management skills

• Ability to work in a fast-paced environment

• High school diploma or equivalent

• Previous experience in a healthcare setting preferred

• Customer service experience is a plus

• Ability to work well in a team environment

• Strong attention to detail

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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