Job Information
Brockton Hospital Staff Education Administrative Assistant in Brockton, Massachusetts
Signature Healthcare is Southeastern Massachusetts’ premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our distinctive Signature Healthcare team approach is the way healthcare should be: medical professionals across many locations communicating and collaborating, taking advantage of technologies and resources to make a difference in the lives and health of our patients.
Position Summary:
Under general direction, working independently e nhances director’s effectiveness by providing information management support; representing the director to others.
Location: 680 Centre Street, Brockton, MA
Department: Staff Education
This is a full-time 40 hour/ week position
Responsibilities:
Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
Conserves director's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
Maintains director's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
Represents the director by attending meetings in the director's absence; speaking for the director.
Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.
Maintains customer confidence and protects operations by keeping information confidential.
Completes projects in a timely fashion
Prepares reports by collecting and analyzing information.
Secures information by completing data base backups.
Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.
Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.
Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Contributes to Organizations commitment to continuous process improvement by adopting Lean skills and methodologies
Performs other duties as required
Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
- Commits to recognize and respect cultural diversity for all customers (internal and external).
- Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed.
BASIC KNOWLEDGE/SKILLS/APTITUDE/EXPERIENCE:
Treats co-workers, patients and family members with courtesy, respect, dignity and professionalism with sensitivity to diverse values.
Is flexible in meeting changing departmental needs in daily assignment changes, fosters a spirit of cooperation and teamwork and helps to achieve departmental goals.
Ability to take initiative to streamline processes and within context of department, make improvements, reduce waste or take corrective action.
Verbal and written messages are communicated in a timely fashion and expressed in a clear, tactful, courteous and honest manner.
Education/Experience/Licenses/Technical/Other:
Education: High School Diploma or Equivalent
Experience (Type & Length): Minimum 1 year
Certification/Licensure: N/A
Software/Hardware: Excellent in Microsoft office
Other: