Veterans Affairs, Veterans Health Administration Supervisory Rehabilitation Counselor in Brockton, Massachusetts
Summary The Supervisory Rehabilitation Counselor is located in the Mental Health department of the VA Boston Healthcare Systems, Brockton, MA location. This position is full time, 40 hours per week. Responsibilities The Supervisory Rehabilitation Counselor position is located within the VA Boston Healthcare System (VA BHS) Mental Health Service Line (MHSL). The Supervisory RC in this position provides both clinical and administrative oversight of Vocational Programs in the MHSL and serves as the supervisor for all staff assigned to the MHSL Vocational Programs. Vocational programming is offered by the MHSL on multiple campuses of the VA BHS including Jamaica Plain, Brockton, and West Roxbury campuses, as well as at two community-based outpatient clinics at Causeway Street and Lowell. The Supervisory RC has responsibility for overseeing the daily operations of two different Vocational Programs under the MHSL in VA BHS: Transitional Work (TW) and Supported Employment (SE). The Vocational programs in the MHSL offer recovery-oriented clinical vocational rehabilitation services. The TW program provides vocational assessment and counseling, a transitional work hardening experience, and assistance with overcoming barriers and obtaining competitive employment. The TW program serves Veterans who are in both outpatient and residential mental health treatment at the VA BHS. The SE program provides vocational services to Veterans in outpatient mental health treatment who are diagnosed with a serious mental illness, posttraumatic stress disorder, and/or traumatic brain injury. The SE model of vocational rehabilitation emphasizes intensive job carving and provision of ongoing intensive support services to help Veterans adjust to the workplace, meet challenges on the job, and maintain employment. The Supervisory RC must be able to implement and supervise employees using both models of vocational rehabilitation to serve Veterans who have a broad range of mental health, emotional, cognitive, and physical disabilities as well as social problems. Some duties include but are not limited to: Responsible for overseeing the daily operations of Vocational Programs in the MHSL including Transitional Work (TW) and Supported Employment (SE) Programs. Responsible for developing and implementing policies and procedures for vocational programming consistent with VA Central Office guidelines/directives and accreditation standards. Creates Policy Manuals, Handbooks, and Brochures that accurately reflect the operations of the Vocational Programs in the MHSL. Consults with leadership in the MHSL about the establishment of vocational program goals, priorities, work schedules, and staffing requirements to support the programs. When priorities and trends in vocational rehabilitation change the incumbent determines how to modify the programming to meet the goals of Veterans and the VA. Estimates budgetary needs of the TW Program based on history, anticipated demand for services and supplies/equipment, and workload capacity and makes justified requests or proposals for funding from Fiscal Service and MH leadership. Ensures overall compliance with VA Central Office guidelines and directives for Vocational Programs. Plans, organizes, directs, coordinates, trains, and assists in the implementation of existing and new policies. Ensures that the program is prepared for accreditation and other reviews. Prepares program evaluation, quality improvement, accessibility and business plans, and works on strategic planning. Manages collection of data including measurement based care information to evaluate program outcomes. Provides supervision of vocational interventions provided by employees working with veterans in Transitional Work and Supported Employment. Develops performance plans and competencies for each employee, evaluates work performance, provides feedback to employees, and completes performance evaluations. Identifies the developmental and training needs of employees, and ways to improve productivity and quality of the work directed. Work Schedule: Full Time, Monday-Friday 7:00 a.m. - 3:30 p.m. or 8:00 a.m. - 4:30 p.m. Compressed/Flexible Work Schedule: Not Authorized Telework/Virtual/Remote Work: Not Authorized Relocation, Recruitment, Permanent Change of Station (PCS) or Travel Incentives: Not Authorized Financial Disclosure Report: Not required Notifications: This position is not a Bargaining Unit position. This position is covered by locality-based comparability pay. This position is in the Excepted Service. Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. Narrative responses to the knowledge, skills and abilities (KSAs) will be required from the selectee in order to proceed with the appointment. Veterans' preference does not apply for other current permanent Federal agency employees. Incomplete applications will not be considered. Requirements Conditions of Employment Qualifications Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: A master's degree in rehabilitation counseling or clinical rehabilitation counseling from a rehabilitation counseling program accredited by the Council for Accreditation of Counseling and Related Educational Programs (CACREP). If the applicant's degree was granted prior to July 1, 2017, the program must be accredited by the Council on Rehabilitation Education. OR A master's degree in counseling or clinical rehabilitation counseling from a college or university accredited by a national or regional accrediting body accredited by Council for Higher Education Accreditation (CHEA). OR A master's or doctoral degree in a related field of study with course content that emphasized rehabilitation, counseling, disability, therapy, health, employment, wellness, or human development from a college or university accredited by a national or regional accrediting body accredited by CHEA. OR Foreign graduates with a degree acceptable by the Commission on Rehabilitation Counselor Certification (CRCC). Certification: Current, full and unrestricted certification as a certified rehabilitation counselor (CRC) from the CRCC to practice vocational rehabilitation counseling. English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). Driver's License: Unrestricted state Driver's License. Driving Record: Candidate must have a clean driving record for the past five years. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). All individuals employed as RCs within VHA on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series, and grade held including positive education and certification. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: They may be reassigned, promoted up to and including the journeyman level (full performance level), or changed to lower grade within the occupation, but may not be promoted beyond the journeyman level or placed in supervisory or managerial positions. If a RC who was retained under this provision leaves the occupation, the employee will lose protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation. RCs initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard, must maintain the required credentials as a condition of employment in the occupation. RCs who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard. Grade Determinations: Supervisory Rehabilitation Counselor, GS-12 Experience: Completion of one year of professional experience equivalent to the next lower grade level directly related to the position being filled. Experience could include: Providing personal adjustment counseling, therapeutic rehabilitation interventions and case coordination services, utilizing evidence-informed and evidence-based modalities to aid Veterans with severe disabilities in achieving competitive employment and educational and independent living goals. Conducting biopsychosocial assessments using medical records, pertinent disability documentation, observation and interviews with Veterans and their support systems to generate personal, vocational, and educational histories. Selecting, administering and interpreting vocational instruments to evaluate abilities, aptitudes, interests, values, preferences, transferrable skills and overall work resilience. Customizing vocational exploration activities for identification of self-determined rehabilitation needs and goals. Consulting with interdisciplinary teams (IDT) to enhance coordination of care, ensure medical clearance, and provide for optimal timing of further interventions. Synthesizing assessment information to identify barriers to employment and their vocational implications. Determining clinical need for and capacity to benefit from therapeutic and rehabilitation services to include: work restoration/resilience treatment, transitional work placement and compensation, supported employment, assistive technology, financial benefits counseling and potential benefits protections. Developing patient-centered treatment plans utilizing SMART goals and provides ongoing assessment of Veteran's progress. Procuring and managing transitional work agreements from community, state and federal agencies. Monitoring work site compliance with agreements to ensure Veterans are appropriately trained and evaluated consistent with industry standards. Devising solutions to reduce and/or eliminate barriers and meet Veterans' placement needs which may require substantial modification to environmental or functional demands within a work setting. Providing psychoeducational groups to teach effective job search skills, employer-desired soft skills and life skills fostering independence. Completing interpretive data reports. Providing disability education and program-specific training to staff and stakeholders. AND Demonstrated Knowledge, Skills and Abilities: In addition to the experience above, the candidate must demonstrate all of the following KSAs: Ability to supervise (e.g. plan, direct, oversee, review work of subordinate staff),assess employee strengths, opportunities for growth, and qualifications to accomplish program goals, adapt work operations, and guide staff. Knowledge of labor/management agreements to effectively manage issues and concerns. Knowledge of applicable accreditation bodies (i.e. Joint Commission and Commission on Accreditation of Rehabilitation Facilities) and their standards to ensure continuous compliance. Theoretical and practical knowledge of a range of rehabilitation delivery systems for the development, implementation, management and growth of rehabilitation programs and services. Knowledge of business administration practices such as managing participant payroll, accounting, budget planning, to successfully operate a rehabilitation program. References: VA Handbook 5005/133, PART II, APPENDIX G62 dated July 21, 2020This position is above the full performance level for this series and discipline. The actual grade at which an applicant may be selected for this vacancy is at the GS-12 level. Physical Requirements: The work is primarily sedentary with prolonged periods of sitting. This position requires use of operating a government vehicle for local travel. The work requires moderate lifting, carrying, pushing, standing; reaching above shoulder; use of fingers; ability to read without strain; ability to hear the whispered voice with or without hearing aid; emotional & mental stability. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. If you are unable to apply online view the following link for information regarding an Alternate Application.