Veterans Affairs, Veterans Health Administration Voluntary Services Ofcr in Brockton, Massachusetts
Summary VA Boston Healthcare System (VABHS) is seeking a full-time Voluntary Services Officer to serve as Chief, Voluntary & Recreation Therapy Service for this multi-campus healthcare system. The position is primarily located at the Brockton, Massachusetts Campus, however the incumbent will be responsible for travel to the Boston (Jamaica Plain) and West Roxbury Campuses and possibly Outpatient Clinics within the local commuting area as well. Responsibilities The incumbent is responsible for effective leadership and providing direct management, supervision and coordination of Volunteer activity within all VABHS administrative and clinical services. Additionally, the incumbent is responsible for the management and administration of all Recreation Therapy clinical programs within VABHS. The incumbent has skills in program development and administrative aspects of patient treatment. The incumbent is responsible for developing, organizing and administering the various programs: community living centers, hospice, sub-acute, dementia special care unit, inpatient psychiatry, inpatient SCI rehabilitation, residential Homeless Veterans Program (REACH)), residential substance use programs (CIRCA/SARRTP), residential Men and Women Trauma Recovery programs, Mental Health Clinic, Mental Health Intensive Case Management (MHICM), outpatient Spinal Cord Injury (SCI), Fitness and Wellness Clinic, Whole Health/Move Program, Medical Foster Home (MFH), outpatient Mental Health and Polytrauma System of Care. Duties include but are not limited to: Overall Planning, development, organization, coordination, management and evaluation of the Voluntary and Recreation Therapy Service. Allocates resources consistent with VABHS and Voluntary & Recreation Therapy Service priorities. Provides leadership in assessing the degree of Volunteer and Recreation Therapy Services available in the community, particularly Veteran Service Organizations (VSOs), and in forging a partnership with the community to develop services and programs needed to sustain the veteran in the most appropriate manner. Serves as a catalyst for the development and implementation of creative service delivery models that address complex patient needs and facilitates the most efficient use of medical center and community resources. Selection and supervision of subordinate staff to include training, development of position descriptions and performance standards, evaluation, initiation of disciplinary actions, etc. Hearing and resolving complaints for subordinates, interns, volunteers, patients and the community. Fulfilling the demands for volunteers, utilizing recruitment methods and techniques outside the regular voluntary service process. Ensures compliance with the Joint Commission, Commmission of the Accreditation of Rehabilitation Facilities (CARF) and other internal and external review and accrediting organizations. Work Schedule: 7:30am-4:00pm Monday - Friday Compressed/Flexible: Not available Telework: Available Virtual: This is not a virtual position. Position Description/PD#: Voluntary Services Ofcr/PD005960 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Required NOTIFICATIONS: This is not a bargaining unit position Position is covered by locality-based comparability pay Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/24/2021. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Planning and Prioritizing the work of employees under your direction, conducting multiple programs, expanding programs and attracting volunteers, expanding and budgeting for multiple programs, community outreach. PLEASE NOTE - IF YOUR DESCRIPTION OF YOUR WORK EXPERIENCES IN YOUR RESUME DO NOT REFLECT ELEMENTS OF THE REQUIRED SPECIALIZED EXPERIENCE, YOU WILL NOT BE FOUND QUALIFIED AND REFERRED FOR CONSIDERATION. PLEASE ENSURE THAT YOU PROVIDE DETAILED DESCRIPTIONS OF RELEVANT WORK EXPERIENCES. You will be rated on the following Competencies for this position: Administration and ManagementCommunicationsOrganizational Performance AnalysisOrganizational StewardshipStakeholder Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Some Travel is required. No other special physical demands are required for the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.