Salesforce.com, Inc Business Architect- Systems Integration Manager in Burlington, Massachusetts
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Alliances & Channels
The Alliances & Channels (A&C) M&A Integration team is seeking an M&A Business Architect Manager. Our best-in-class A&C M&A team sits on the the front lines of our acquisitions and orchestrates every aspect of the acquired company’s Alliances function into Salesforce. In this role, you will lead the systems integration of Salesforce’s acquisitions to support the growth and success of acquired partner businesses, by strategizing, planning, and overseeing the integrated systems architecture.
You will lead the Alliances system integration of acquisitions of all sizes and complexities from Day One planning to integration execution. You will define the systems integration for partner ecosystems and work with Information Technology (IT) Teams to execute on the designed architecture. To succeed in this role, you will effectively collaborate closely with the A&C Business stakeholders, Information Technology, Corporate Development M&A, and Go to Market (GTM) M&A integration teams to design a systems integration strategy and roadmap to support the GTM objectives by deal.
The ideal candidate is action oriented, impact-focused, and has experience integrating Go-to-Market systems in a prior systems or business architect role. Relevant experience across Go to Market or Alliances and Channels is a plus.
Define the A&C M&A systems integration vision and strategy by deal based on deal objectives, GTM goals, partners/customers growth targets and due diligence findings.
Own the A&C systems integration program for multiple M&A acquisitions. Orchestrate cross-functional business leaders through systems integration planning across systems discovery, roadmap execution, user acceptance testing, and change management impacts.
Serve as the face of the A&C M&A Team by staying current with a deep understanding across the evolving Salesforce partner strategy business landscape and any broader systems initiatives.
Engage A&C M&A integration leads by deal to discuss systems integration impacts to Close / Day One operating model, and internal / external communications planned.
Plan, guide, and facilitate A&C system discovery sessions to understand current system architecture for an acquisition and conduct fit-gap analysis to shape go-forward systems integration roadmap
Collaborate with Information Technology to drive system integration solution decisions that support GTM objectives by each deal while adhering to integration guiding principles, data governance standards, and follows the current long-term overall system roadmap.
Manage integration Key Performance Indicators and metrics to showcase impact of systems integration on partner revenue, partner capacity, and partner experience. Design & collaboratively build executive reporting, and inform regional teams across AMER, EMEA/LATAM and APAC on integration progress.
Nurture the acquired company through development of authentic, trusting working relationships & a thoughtful change management program. Serve as a positive spokesperson to address employees' systems integration questions and boost awareness about upcoming Salesforce system roadmap and data governance changes.
Enhance the A&C M&A playbook with learnings from each acquisition and continue to maintain with support from broader team’s contribution on a periodic basis.
Establish rapport, credibility, trust, and respect throughout the organization at all levels, and be viewed as a team player with exceptional communication, analytical, and leadership skills.
Conduct ad-hoc qualitative and quantitative analyses for strategic planning and integration efforts.
PROFESSIONAL EXPERIENCE/SKILLS REQUIRED:
Lead to Cash Systems: Expertise with data fields across lead to cash systems architecture (including marketing automation, lead / deal registration, partner portals, compensation fields) specific to supporting a high-growth Go-to-Market business. Relevant Alliances & Channels experience (e.g., partner co-selling, revenue share, App Marketplace systems) is a plus.
IT Project and Program Management Skills: Experience in estimation, planning, design, and implementation of complex, cross functional business and IT requirements. Effective in influencing and making high quality decisions and taking decisive action. Ability to work well under deadlines and juggle multiple priorities. Strong meeting management skills.
GTM Knowledge: Experience in the Go-to-Market (GTM) motion of a SaaS company. Understands various sales and post sales models and what is required to accelerate growth especially as it relates to the GTM systems motion. Specific partner ecosystem knowledge is a plus.
Data Governance: Strong data quality and data integrity skills. Experience applying various methodologies or practices to assess data across technical system solutions, processes, business issues and people. Ability to extract key messages from data and simplify into executive-level reporting.
M&A Experience: Prior experience or a curiosity to learn about M&A and the integration of recently acquired teams into new organization systems and processes - while minimizing disruption and optimizing for value creation`
Executive Communication Skills: High EQ, low ego. Exceptionally strong communicator equally adept at communications strategy and execution, with the ability to independently craft a full range of clear, high-impact communications with cross functional organization leaders.
Influencing and Interpersonal Skills: Able to establish and build close working relationships. Strong personal credibility and counseling skills. Team-oriented planner and decision-maker. Ability to motivate, collaborate, and work successfully in a team environment. Able to creatively drive consensus. A Change Ambassador.
Process Improvement Skills: Ability to analyze and optimize defined areas or processes within a cross-functional organization. Effective in implementing new and improved processes.
5-7 years experience in a functional organization or past M&A experience.
Undergraduate degree in Business, Management Information Systems, or related B.S. degree, or equivalent professional experience.
Salesforce CRM knowledge is a strong plus and heavily recommended.
Strong G Suite skills; ability to quickly ramp on collaboration technologies (Slack, Quip, Smartsheets)
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
As a federal contractor, Salesforce is required to verify that all US-based employees are fully vaccinated against COVID-19. If you receive an offer and are unable to get vaccinated for religious or medical reasons, you may request a reasonable accommodation.
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.
Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.
There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.
We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.
- Salesforce.com, Inc Jobs