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Wellness Pet Company Commercial Business Analyst (Boston-area based) in Burlington, Massachusetts

Commercial Business Analyst (Boston-area based)

Department:Information Technology

Location:Burlington, MA

About the Wellness Pet Company

The Wellness Pet Company crafts and produces premium natural pet food, treats, and dental chews. We believe that natural, premium nutrition focused on proven health outcomes is the foundation of creating a mutual wellbeing for pets and their families. As a community of people, Wellies are positively obsessed about how to win for pets and their parents. We believe in the difference we make every single day, and we know that when we work collaboratively, Wellies are unstoppable -- Not only in providing the best nutrition to pets, but in building a better tomorrow for pets, their parents, and the world.

Your #lifeatwellnesspet

When you join Wellness Pet, you join a team whose aligned values and purpose create a unique and exciting place to work every day. Join us on our adventure to fulfill a life of wellbeing together with pets and their parents. Come for a walk with us today!

TheCommercial Business Analystserves as an innovative and collaborative thought partner across sales and marketing, responsible for the successful delivery of solutions in support of strategic business initiatives. This individual must apply creative thinking, communication, analytical, and problem-solving skills to help maximize the benefit of our IT system investments.

From a technical standpoint the individual will work cross functionally across commercial and IT to define processes, identify process improvement opportunities, and implement new functionality that enables delivery of business objectives. This role will partner with a project manager and technical solution delivery team to ensure projects are managed to the original requirements and delivered on time and on budget meeting business needs. This is a business-facing and technology-facing role, requiring excellent communication and organizational skills to create alignment across multiple stakeholders.

What You-ll Accomplish

  • Understand and prioritize business requirements from multiple collaborators applying specialist knowledge where applicable.

  • Proactively seek out opportunities to enhance and improve in line with strategic goals.

  • Interpret business requirements and simplify them for easy analysis, solution design and decision making.

  • Utilize wireframing tools such as Balsamiq, Moqups, Miro, and Lucid to create clear and effective visuals.

  • Effectively communicate impact, cost, and benefits of new and changed demands.

  • Facilitate and lead design sessions with the business and implementation team to identify functional and technical requirements.

  • Determine system integration opportunities to drive efficiency in conducting business.

  • Work with business and IT Business partners to propose and deliver solutions to achieve agreed outcomes, ensuring that solutions fulfil their future strategic needs and challenges.

  • Shape and define arguments, producing detailed business justification for investment including value and benefits realization.

  • Analyze data to support decision-making and provide actionable insights.

  • Work with colleagues across the technology teams, (e.g., architects and engineers) within the function to identify the capabilities required to ensure outcomes/requirements and clearly understood and can be delivered.

  • Work with business owners to identify and devise solutions that optimize business process performance, capability, and competitiveness.

  • Defining project scope and goals for small projects that deliver or support delivery of effective solutions.

  • Hands on leadership, planning, coordination, and delivery of aspects of key projects, including facilitation of meetings, tracking, reporting and communicating progress, as well as risks and issues as necessary.

  • Collate information from relevant sources for analysis and reporting relevant data trends for informed decision making for positive business impact.

  • Supports business for service tracking/issues/problems/incidents, as well as with IT satisfaction and improvements. Captures delivery feedback from customers.

    Who We-re Looking For

    Team Wellie is a group of people who are truly obsessed in all the best ways about winning for the consumer and the pets they love. And so we are seeking an individual who:

  • Is consumer focused in all they do.

  • Continually challenge themselves to go the extra mile to get the job done, and ensure it-s done the right way as opposed to the easy way.

  • Hold themselves and others accountable.

  • Embraces continual development through the sharing of feedback and investment in learning opportunities.

  • Is a true collaborator, sharing resources, and engages in healthy debate.

  • Celebrates differences and strives to learn from others who are different from themselves.

  • Gives back to their community and supports sustainable practices .

    In addition to our Wellie values, we are looking for someone who is an analytical self-starter with strong interpersonal and communication skills, both verbal and written. Other qualifications include:

  • Bachelor-s degree in Business Administration, Computer Science, Information Systems, or a related field.

  • 5-7 years of experience in a data-focused business analyst role, preferably in a technology-focused environment.

  • Strong proficiency in wireframing tools (Balsamiq, Miro, Moqups, Lucid).

  • Knowledge of software development lifecycle (SDLC) and agile methodologies.

  • Experience with project management tools, for example Wrike is a plus.

  • Basic knowledge of Data visuals and Power BI Specific is a plus.

    Why Work for Wellness Pet

    We care about the wellbeing of our people, their families and their pets. So we treat every Wellie to a comprehensive benefits package full of extras to support their health, pets, passions, and professional Development. More information about our benefits can be found on our website ( .

    The Wellness Pet Company is proud to be an equal opportunity workplace. We celebrate diversity and are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.