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Lahey Health Image Management Assistant in Burlington, Massachusetts

Welcome To

Welcome to Lahey Hospital & Medical Center, part of Beth Israel Lahey Health. Lahey Hospital & Medical Center is a world-renowned tertiary medical center known for its innovative technology, pioneering medical treatment and leading-edge research. A teaching hospital of Tufts University School of Medicine, the hospital provides quality health care in virtually every specialty and subspecialty, from primary care to cancer diagnosis and treatment to kidney and liver transplantation. It is a national leader in a number of health care areas, including stroke, weight management and lung screenings, among many others. Lahey also helps to advance medicine through research and the education of tomorrow's health care leaders.

About the Job

Responsible for day to day activities of the Enterprise Image Management Center.

Essential Duties & Responsibilities including but not limited to:

  • Scans hard copies of radiology films or imports CDs received from outside providers or from Lahey archives into electronic file system according to standard procedure and protocols.

  • Responds to requests for radiology records via telephone, facsimile, and through written correspondence from physicians and patients as well as outside parties such as insurers, attorneys, etc. and distributes records in a timely manner.

  • Utilizes Radiology system, and accesses other hospital systems as is necessary, to obtain information which may be necessary to completing a request for information.

  • Retrieves hard copy films from archives as requested and prepares films for viewing by physicians as needed.

  • Transfers electronic images to CD, utilizing a CD burner or prints hard copies of electronic images to complete request for information.

  • Receives urgent and critical finding reports from Radiologist and immediately alerts the patient’s physician to contact the Radiologist for consultation to view the results or consult with the Radiologist.

  • Records all urgent and critical finding actions for use in monthly report. Also completes form documentation for each incident for placement in the patient record.

  • Assists physicians with the use of electronic file system in locating and viewing images.

  • Determines which Mammography folders need to be sent to Mammography appointments or Breast Surgeons from the appointment lists, which contains approximately 200 appointments.

  • Reviews the OR list to determine which films need to be printed for the orthopedic surgeons.

  • Participates in purges of hard copy files as needed

  • Identifies all missing folders and if unsuccessful, notifies the supervisor

  • Notifies supervisor of shortages of supplies, unusual problems or situations within the department.

  • Incorporates Lahey Clinic Guiding Principles , Mission Statement and Goals into daily activities.

  • Complies with all Lahey Clinic Policies.

  • Complies with behavioral expectations of the department and Lahey Clinic.

  • Maintains courteous and effective interactions with colleagues and patients.

  • Demonstrates an understanding of the job description, performance expectations, and competency assessment.

  • Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.

  • Participates in departmental and/or interdepartmental quality improvement activities.

  • Participates in and successfully completes Mandatory Education.

  • Performs all other duties as needed or directed to meet the needs of the department.

  • Position requires moving about on foot within department, use of hands (grasping), manipulative finger movements, and use of wrists (flexing or rotating).

    Minimum Qualifications:

    Education: High school diploma or equivalent

    Licensure, Certification, Registration: None required

    Skills, Knowledge & Abilities: Excellent customer service skills. Basic computer skills needed

    Experience: None required

Shift: 40/Day

About Us

Beth Israel Lahey Health is d edicated to improving health and wellness and making a difference in the lives of our patients, their families and all members of the communities we serve. Formed in March 2019, Beth Israel Lahey Health is a patient-centered, integrated care delivery system providing a continuum of services spanning academic, tertiary and community hospitals, dedicated orthopedic and psychiatric hospitals, primary and specialty care, community acute care, ambulatory care, behavioral services and home health. Beth Israel Lahey Health Performance Network is a unified joint contracting and population health management organization, jointly governed by participating physicians and hospitals.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.

REQNUMBER: 171372-1A