Massachusetts Veterans Jobs

MassHire JobQuest Logo

Job Information

Pyramid Hotel Group Restaurant Server (FT & PT Shifts Available) in Burlington, Massachusetts

The Boston Marriott in Burlington, MA, boasting 418 guest rooms and over 13,000 square feet of flexible meeting space provides the ideal location for a trip to New England. Just steps from the Burlington Mall and a short drive from Hanscom Air Force Base, the Lahey Clinic, Woburn and Lexington, Massachusetts, this hotel's stunning guest rooms, restaurants and event space make it one of the premier Burlington, MA, hotels. For those traveling on business or hosting an event, this hotel in Burlington, MA, features a 9,000 sq ft Grand Ballroom and state-of-the art meeting rooms. Find out today what a career with Pyramid Hotel Group and the Burlington Marriott can mean for you!

We're looking for a capable Restaurant Server who will welcome and serve customers, take and deliver orders with a friendly can-do" attitude.

The Restaurant Server maintains a clean work area and makes sure all supplies are stocked

We're looking for a capable Restaurant Server who will welcome and serve customers, take and deliver orders with a friendly "can-do" attitude.

The Restaurant Server maintains a clean work area and makes sure all supplies are stocked, and carries out all duties with high quality standards.

Job Requirements:

Restaurant server experience preferred, previous customer service experience required. Must be able to work a flexible shift including evenings, weekends and holidays.

  • Greet and seats guests in alternating sections of the restaurant as quickly as possible, presents them with menus, makes meal suggestions and appropriate wine selections and answers questions regarding meal preparation.

  • Takes order, presents check to the cook, and red line for cocktails. Records all sales using appropriate cash register, and follows all cash handling procedures. Maintains cash bank, guest checks, and processes guest payment according to established procedures. Balances all checks and completes closing paperwork at the end of the shift.

  • Serves order as soon as ready in a professional and pleasant manner. Makes sure proper garnish is on plate before serving. Presents check to guest for payment.

  • Continuously checks on the needs of guests in entire restaurant, busing tables, and pouring beverages. Responds in a proactive manner to any guest concerns to ensure satisfaction.

  • Is knowledgeable of all menu items, including how they are prepared and their status for the day.

  • Completes side work to include polishing/rolling silverware, stocking condiments and glasses, sweeping and cleaning as directed by supervisor. Practices “clean as you go” method, and sanitation standards.

  • Report all tips received on a daily basis and records them on a tip declaration sheet.

  • Ensures alcohol awareness procedures are in place (TIPS) and notifies supervisor of any guest incidents.

  • Assist with room service duties as necessary.

  • Able to carry trays and move items weighing up to 30 pounds.

  • Performs all other duties deemed necessary by management.

Opening ID: 2021-11379

External Company URL: https://careers-phg.icims.com

Street: 1 Burlington Mall Road

DirectEmployers